The Supervisory Body for Private Investment in Telecommunications (Osiptel) specified to users that the operating companies cannot hinder requests for migration to plans with lower prices, porting to other operating companies, temporary suspensions or service cancellations if they do not agree with rate adjustments to their service plans. . The response of the telecommunications regulator […]
Tag: movistar
Movistar will raise rates for fixed and cable internet service from April 1
As of April 1, Movistar will apply an increase in its rates to the fixed internet service, PayTVand products packaged in duos and trios, reported users. The operating company will apply an average increase of S/ 9.24 for trio service plans, S/ 6.04 for duo plan services and S/ 4.25 for single services such as […]
Osiptel: which operator won more mobile lines for portability in February?
The Supervisory Body for Private Investment in Telecommunications (Osiptel) reported that, last February, a total of 452,554 mobile lines changed their operating company in the country, which represents a recovery of 47%, compared to the portability achieved in the same month in 2021. The result also meant a slight drop of 1.5% with respect to […]
Osiptel confirms fines against Telefónica and Entel
The Supervisory Body for Private Investment in Telecommunications (Osiptel) declared unfounded the appeals filed by the companies. In the case of Telefónica del Perú, there were 3 fines of 51 UIT each for a total value of S/ 673 thousand 200. The company Entel was imposed the payment of 8 fines of 51 UIT each, […]
More than 450,000 mobile lines changed their operating company in January 2022
The Supervisory Body for Private Investment in Telecommunications (Osiptel) reported that a total of 459,583 moving lines changed their operating company in the first month of 2022, representing an increase of 14% compared to mobile porting in the same month of 2021. However, the result was 10.6% lower compared to December 2021, the month in […]
More than 5.5 million mobile lines changed their operating company during 2021
More than 5.5 million mobile lines they changed from operating company during 2021, which consolidated the dynamism of the Peruvian mobile telephony market, reported the Supervisory Agency for Private Investment in Telecommunications (Osiptel). The figure, which includes the 514,051 mobile lines covered in December, was 51.4% higher than the mobile portability reached in 2020, the […]
Nearly half a thousand short telecommunications service contracts were issued in Quechua
The Supervisory Agency for Private Investment in Telecommunications (Osiptel) reported that almost half a thousand short contracts for telecommunications services telecommunications Fixed and mobile phones were issued in Quechua at the request of users in 20 regions of the country, according to the report of the operating companies. Between October and November 2021, Claro companies, […]
Osiptel and operators will implement a system that will automate attention to user complaints
The Supervisory Agency for Private Investment in Telecommunications (Osiptel) and the operating companies will implement an interoperable system that will automate the attention and follow-up to the appeal files and complaints submitted by users. Thus was established the initiative of the regulator of the telecommunications with the publication of the resolution of the Board of […]
More than half a million Peruvians changed their mobile operator in November
The Supervising Agency for Private Investment in Telecommunications (Osiptel) reported that, in November, the second highest number of mobile porting was recorded so far this year, after reaching 511,889 lines that changed operating company. According to the information published in the PUNKU computer tool, despite reporting a slight decrease of 1.4% with respect to mobile […]
98% of fixed and mobile service contracts in October were short contracts
The Supervisory Agency for Private Investment in Telecommunications (Osiptel) reported that a total of 2 million 644 thousand 128 short contracts (standard contracts) for fixed and mobile services were issued in the Peruvian market in October of this year, representing 98% of total contracts (2 million 689 thousand 200). According to what was reported by […]