Learn about the rights you have and how to act if you do not agree with the rate increase in the services of the operators. In it Perufrom time to time it has become common for different users to report, through social networks, their discomfort and disagreement with telephone operators due to the increases in […]
Tag: movistar
Dissatisfaction with the quality of TV, telephony and internet rises
Operators. More than 20,000 users in the Lima regions report intermittent, slow browsing and poor signal in their telecommunications services during 2022. In 2022, the fixed telephony service was the one that most reported dissatisfaction among users, and reached 30%, according to the Supervisory Agency for Private Investment in Telecommunications (Osiptel). They are followed by […]
Telefónica del Perú revenues amounted to S/7,156 million in 2022
Higher revenues in the postpaid mobile segment and in the fixed data services segment boosted its growth. The total revenue of Telefónica del Perú in 2022 amounted to S/7,156 million, a growth of 1.5% compared to 2021, mainly due to higher revenues in the postpaid mobile segment (+6.7%) and in the fixed segment of data […]
Telefónica will have to return S/3,000 million to the Peruvian State
Telefónica will have to pay around S/3,000 million to the Peruvian State, by virtue of a Supreme Court ruling that puts an end to a dispute with Sunat over differences in the Income tax (IR) for the years 2000 and 2001, including “80% interest and penalties only” carried over time, according to the company. This […]
Movistar rates will rise up to S / 14.10 from April
Movistar reported that from April it will apply an average increase of S/ 6.30 in its rates to the fixed internet service, pay television and products packaged in duos and trios. However, he specified that in some services the increase will exceed S/ 14.00. “In the case of internet services (mono and duos), the increase […]
Movistar rate hike: Osiptel clarifies that users have the right to migrate from plan or operator
The Supervisory Body for Private Investment in Telecommunications (Osiptel) specified to users that the operating companies cannot hinder requests for migration to plans with lower prices, porting to other operating companies, temporary suspensions or service cancellations if they do not agree with rate adjustments to their service plans. . The response of the telecommunications regulator […]
Movistar will raise rates for fixed and cable internet service from April 1
As of April 1, Movistar will apply an increase in its rates to the fixed internet service, PayTVand products packaged in duos and trios, reported users. The operating company will apply an average increase of S/ 9.24 for trio service plans, S/ 6.04 for duo plan services and S/ 4.25 for single services such as […]
Osiptel: which operator won more mobile lines for portability in February?
The Supervisory Body for Private Investment in Telecommunications (Osiptel) reported that, last February, a total of 452,554 mobile lines changed their operating company in the country, which represents a recovery of 47%, compared to the portability achieved in the same month in 2021. The result also meant a slight drop of 1.5% with respect to […]
Osiptel confirms fines against Telefónica and Entel
The Supervisory Body for Private Investment in Telecommunications (Osiptel) declared unfounded the appeals filed by the companies. In the case of Telefónica del Perú, there were 3 fines of 51 UIT each for a total value of S/ 673 thousand 200. The company Entel was imposed the payment of 8 fines of 51 UIT each, […]
More than 450,000 mobile lines changed their operating company in January 2022
The Supervisory Body for Private Investment in Telecommunications (Osiptel) reported that a total of 459,583 moving lines changed their operating company in the first month of 2022, representing an increase of 14% compared to mobile porting in the same month of 2021. However, the result was 10.6% lower compared to December 2021, the month in […]