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98% of fixed and mobile service contracts in October were short contracts

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The Supervisory Agency for Private Investment in Telecommunications (Osiptel) reported that a total of 2 million 644 thousand 128 short contracts (standard contracts) for fixed and mobile services were issued in the Peruvian market in October of this year, representing 98% of total contracts (2 million 689 thousand 200).

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According to what was reported by the companies Claro, Entel and Bitel to the telecommunications regulator, the use of short contracts was extended to all new hiring of mobile services, fixed internet, fixed telephony, Pay TV and packaged services (such as duos or trios, for example).

Thus, Claro used this mandatory format in the 750,335 hires reported in the tenth month of the year (703,591 corresponded to mobile services and 46,744 to fixed services).

Entel, for its part, did so in 653,712 hires (649,754 short contracts for mobile services and 3,958 for fixed services) and Bitel in 586,522 hires for mobile services.

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For its part, Movistar indicated that in 653,559 contracts it used a short contract (645,040 short contracts for mobile services and 8,519 for fixed services), equivalent to 94% of the total of 69,631 contracts signed in all its services.

“Since its mandatory in April, more than 14 million 700 thousand short contracts have already been issued, which use an agile language and close to the subscriber, with information on the most important aspects that must be known about the contracted service,” said the director of Protection and Attention of the User of Osiptel, Tatiana Piccini.

Subscribers who purchase a service from landline or mobile, cable television or internet, either individually or packaged, have the right to receive a short contract, as well as an information booklet with their main rights as users of telecommunications services.


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