The Supervisory Agency for Private Investment in Telecommunications (Osiptel) reported that, between the years 2020 and 2022, imposed fines of close to S/2 million on telecommunications operating companies in the Ayacucho region for breaching commitments to improve the quality of service coverage (CCS) and voice quality (CV). The sanctions imposed declared firm in this period, […]
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Fines to Telefónica, Claro, Entel and Bitel do not reach 1% of what they have earned since 1996
He Supervisory Agency for Private Investment in Telecommunications (Osiptel) He asked to extend the limit of the fines corresponding to his sector, in order to modify the conduct of infringing companies for the benefit of users. Through a statement, Osiptel denounced that the fines it imposes are not always proportional to the impact of the […]
Don’t you agree with a rate hike on your mobile line? Do not accept and review these options
This week, company users of telecommunications Movistar reported that the operator will increase its mobile line rates by up to S/6 as of June 23. This communication from the company usually occurs periodically and many times the customersDue to ignorance, they end up accepting the new conditions imposed without taking any action. Although the rate […]
Telefónica and Claro are the most fined for selling mobile phone chips on public roads
From 2020 to March 2023, the Supervisory Agency for Private Investment in Telecommunications (Osiptel) has fined mobile service operating companies for more than S/25 million for violations related to inspections of the sale of chips for cell phones on the road. public. Of the S/25 million 353,518 with which companies were penalized for engaging in […]
Despite S/25 million in fines, operators persist in outpatient sales of mobile chips
The Supervisory Agency for Private Investment in Telecommunications (Osiptel) urged the operating companies of mobile telephony to suspend all irregular sale of chips on public roads, since this practice exposes citizens to possible frauds and identity theft. According to said entity, since 2020 it has imposed fines of S/25 million on the companies; however, they […]
Claro displaces Movistar and becomes the leading mobile phone operator for the first time
The Supervisory Agency for Private Investment in Telecommunications (Osiptel) announced the participation of the operating companies in the market of mobile phone at the end of the first quarter of 2023. The report reveals that the company Claro displaced its biggest competitor Movistar and became the leading operator for the first time. According to the […]
Companies Claro and Movistar acquire spectrum blocks for 5G in Uruguay
The private companies Claro and Movistar acquired this Tuesday at an auction a spectrum block of 100 Megahertz each to be able to provide 5G service in Uruguay, while Antel -state telecommunications company- will also have its own. This was explained to the EFE Agency by the director of the Communications Services Regulatory Unit, Pablo […]
Movistar leads the list of operators with the worst customer service
The Supervisory Agency for Private Investment in Telecommunications (Osiptel) presented the ranking of Customer Support of the main operators in the country, such as Movistar, Claro, Entel and Bitelduring the second semester of 2022. What company Is it considered the worst in quality of customer service? We tell you here. From this study, the supervisory […]
Claro Peru: company revenues grew more than 51% in the first quarter of 2023
In the first quarter of this year, Claro Perua company that is part of the group Mobile America, grew 51.2% in its revenues compared to the same period in 2022, totaling S/2,400 million. This figure reflects the sale of 2,980 towers to Sitios Latinoamérica for S/821 million, the Mexican capital company reported today. Until the […]
Osiptel requires the use of a unique password for new mobile lines: how to prevent them from stealing your identity?
As of today, Friday March 31, the use of the unique password to validate the identity of users each time they contract a mobile line additional, request the chip replacement or change of ownership. This measure ordered by Osiptel seeks to avoid frauds related to the mobile servicesuch as spoofing and unsolicited hires. However, according […]