He Supervisory Body for Private Investment in Telecommunications (Osiptel) reported that a total of 488,671 mobile lines changed operators last September, the third best record so far this year. Despite not reaching the figures for August, when more than 518,000 lines changed operators, the number of ports registered in September reveals that competition between mobile […]
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These are the operating companies with the fastest internet in August in Peru, according to Osiptel
The Supervisory Body for Private Investment in Telecommunications (Osiptel) is in charge of moderating the internet and telephone services offered by the various operators in the country. For this reason, they carry out a monthly report prepared with more than 150 million measurements in 600 districts nationwide. In it, they evaluate the main indicators of […]
“Don’t put the r…”: Win’s commercial is not unfair competition, according to Indecopi’s ruling
Indecopi has declared unfounded, in the first instance, the complaint that Claro and Movistar filed against Win for his commercial “Don’t mess with your…”. The operators pointed out that this advertising undermines their image, prestige and business reputation, in addition to other arguments that were exposed by their legal defense. However, the entity points out […]
What was the fastest mobile network in Peru in June? Find out according to Osiptel
The Supervisory Agency for Private Investment in Telecommunications (Osiptel) It is in charge of regulating the services offered by the different Internet and telephone service operators. For this reason, they carry out a monthly report prepared with more than 150 million measurements in 600 districts nationwide. In it, they analyze the main indicators of 4G […]
Fines for telephone companies are updated after 20 years
The sanction cap established by law for Osiptel was updated after 20 years and, henceforth, operating companies that fail to comply with the regulations applicable to the provision of public telecommunications services must pay fines of up to S/4 million 950,000. The increase in the maximum sanctions will be in force from today after the […]
User had more than 7,000 mobile lines in his name without having contracted them
Osiptelthe Supervisory Agency for Private Investment in Telecommunications, has reported on the amount of moving lines that appear on behalf of the clients of the main operators in the country, among these, the case of a person who has more than 7,000 telephone numbers in his name has been highlighted. The user acknowledged that he […]
From July 10, operators will alert users about the number of mobile lines in their name
Starting Monday, July 10, operating companies such as Movistar, Claro, Entel and Bitel will send text messages (SMS) to the users to inform them about the number of lines that they have registered under their ownership, assured the Supervisory Agency for Private Investment in Telecommunications (Osiptel). Via text messagesthe operators will also ask the users […]
The Judiciary confirms a fine of S/594,000 against Claro for evading user claims
The judicial power confirmed an economic sanction of S/594,000 (120 UIT) against the Claro company for responding to users “we are going to transfer it to the corresponding area” or for cutting calls on hold instead of registering their claimsa practice that violates article 136 of the General Regulation of the Telecommunications Law. File 743-2016 […]
Claims against operators: how to prevent your complaint from being declared inadmissible or unfounded?
In 2022, of the total complaints who entered the Osiptel Claims Resolution Court, 83% were declared unfair or unfounded. For what is this? Users have the right to submit a complaint when they notice any transgression or breach committed by the telecommunications operating company such as Movistar, Claro, Entel, Bitel, among the best known. According […]
They approve tougher fines for operators with millions of dollars: what is this regulation admitted by Congress about?
The Plenary of Congress approved last Thursday, June 22, with a large majority, the replacement text of the Bill 2151, which seeks to prevent the risk of illegal use of personal data and the illegal sale of mobile equipment and telephony chips. What is established by this rule of law rank is to raise the […]