For failing to comply with the minimum Internet speed in 14 population centers. This is not the first time that the company has been sanctioned for similar reasons, since in 2021 it was fined 562.5 UIT for failing to comply with the CVM indicator in the towns of Loreto and Abancay. Join the La República […]
Tag: osiptel
Osiptel confirms a fine of more than S/1.7 million against Entel for selling chips on the street
The Supervisory Body for Private Investment in Telecommunications (Osiptel) confirmed a fine of S/1 million 732,500 (350 UIT of 2023) against the company Entel, for not having ceased, in 2022, the contracting of the public mobile service (chips) at points sales not reported to that organization. The resolution of the board of directors No. 00071-2024-CD/OSIPTEL, […]
Osiptel ratifies fines of more than S/1.6 million against Telefónica
According to the regulatory body, the Spanish-owned company committed 4 violations of quality regulations, incurred during the first half of 2022 in the cities of Huánuco, Callao, Chota and Trujillo. Join the La República WhatsApp channel Price of the dollar in Peru today: what is the exchange rate for this Saturday, February 24? Banco de […]
They confirm a fine against Claro for more than S/1 million 730,000
In 2022, Claro failed to install a measurement tool provided by Osiptel in its user management application “Mi Claro”, and to send information regarding the number of smartphones that have the application installed. Join the La República WhatsApp channel Price of the dollar today in Peru: how much did the exchange rate open this Wednesday, […]
Which was the operator with the fastest internet in December, according to Osiptel?
He Supervisory Body for Private Investment in Telecommunications (Osiptel) It is responsible for regulating the operation of companies that offer internet and telephone services in the country. Through their Mobile Internet Monitoring Panel, they perform more than 150 million measurements in 600 districts nationwidein order to determine which operator provides the best service. In this […]
These are the operators with the fastest internet in November, according to Osiptel
The Supervisory Body for Private Investment in Telecommunications (Osiptel) is in charge of regulating the operation of companies that offer internet and telephony in the country. Therefore, every month, they carry out the evaluation of 150 million measurements in 600 districts nationwidein order to determine which operator provides the best service. Thus, the main 4G […]
Telecommunications: User Service regulations are modified to include digital channels
Companies such as Claro, Movistar, Entel and Bitel had been serving users with outdated regulations that only regulated the attention of complaints by in-person or telephone means. Greater predictability for the user will allow them to choose the service better and raise the bar in the market. Join the La República WhatsApp channel Price of […]
What can I do if my operating company increased its rate without my consent?
One of the most frequent annoyances reported by users on social networks is related to the unilateral increase in the rates of their mobile phone or internet services, without their respective authorization. This surprising and unpleasant situation generates many doubts in citizens regarding whether it has legal validity and they look for channels to report […]
Movistar, Claro, Entel or Bitel: this is the operator that responded worst to mobile service complaints
Whether due to disconnection of internet service, poor call quality or other problems, operating companies They have complaints about mobile service every day. The ranking of performance in handling complaints, carried out by the Supervisory Body for Private Investment in Telecommunications (Osiptel)showed that three of the four main telecommunications service providers improved their customer service […]
Smartphones: 91.9% of Peruvian homes have smartphones, what is their main use?
The smart phones They are gaining more and more presence in Peruvian homes. Thus, at the end of 2022, 91.9% of these had a smartphonesurpassing for the first time the ownership of televisions (90.6%), as revealed by the Residential Survey of Telecommunications Services (Erestel) 2022, commissioned by the Supervisory Body for Private Investment in Telecommunications […]