The sanction cap established by law for Osiptel was updated after 20 years and, henceforth, operating companies that fail to comply with the regulations applicable to the provision of public telecommunications services must pay fines of up to S/4 million 950,000. The increase in the maximum sanctions will be in force from today after the […]
Tag: osiptel
Osiptel: administrative violations will be penalized up to S/4 million 950,000
He Supervisory Agency for Private Investment in Telecommunications (Osiptel) will be empowered to impose fines of up to S/4 million 950,000 (1,000 UIT) to the operating companies for non-compliance with the rules applicable to the provision of public telecommunications services and the obligations contained in the concession contracts. The new Law 31839, published this Tuesday […]
They will seize cell phone chips that are sold on public roads
The Executive Power published today the Law 31839, which establishes measures to strengthen the fight against the sale and contracting of mobile public telecommunications services (chips) on the street. Among the main modifications, there is the possibility of seizing these devices. The regulation extends the scope of Legislative Decree 1338, which creates the National Registry […]
User had more than 7,000 mobile lines in his name without having contracted them
Osiptelthe Supervisory Agency for Private Investment in Telecommunications, has reported on the amount of moving lines that appear on behalf of the clients of the main operators in the country, among these, the case of a person who has more than 7,000 telephone numbers in his name has been highlighted. The user acknowledged that he […]
Osiptel: mobile phone users will receive SMS alerts about lines registered in their name
The Supervisory Agency for Private Investment in Telecommunications (Osiptel) reported that as of today, Monday, July 10, users of prepaid and postpaid plans and control of telephone companies Entel, Claro, Movistar, Bitel, Flash and Guinea will receive text messages (SMS) on their mobile phones to alert them to the number of mobile lines registered in […]
From July 10, operators will alert users about the number of mobile lines in their name
Starting Monday, July 10, operating companies such as Movistar, Claro, Entel and Bitel will send text messages (SMS) to the users to inform them about the number of lines that they have registered under their ownership, assured the Supervisory Agency for Private Investment in Telecommunications (Osiptel). Via text messagesthe operators will also ask the users […]
The Judiciary confirms a fine of S/594,000 against Claro for evading user claims
The judicial power confirmed an economic sanction of S/594,000 (120 UIT) against the Claro company for responding to users “we are going to transfer it to the corresponding area” or for cutting calls on hold instead of registering their claimsa practice that violates article 136 of the General Regulation of the Telecommunications Law. File 743-2016 […]
Claims against operators: how to prevent your complaint from being declared inadmissible or unfounded?
In 2022, of the total complaints who entered the Osiptel Claims Resolution Court, 83% were declared unfair or unfounded. For what is this? Users have the right to submit a complaint when they notice any transgression or breach committed by the telecommunications operating company such as Movistar, Claro, Entel, Bitel, among the best known. According […]
They approve tougher fines for operators with millions of dollars: what is this regulation admitted by Congress about?
The Plenary of Congress approved last Thursday, June 22, with a large majority, the replacement text of the Bill 2151, which seeks to prevent the risk of illegal use of personal data and the illegal sale of mobile equipment and telephony chips. What is established by this rule of law rank is to raise the […]
They confirm a fine of almost S/1.8 million against Bitel for not reporting points of sale
Osiptel reported that the non-compliance of the Vietnamese capital company configures “a great impact on users”, while they are exposed to contracting problems, identity theft, misuse of personal data, among others. Fonavi: pave the way to initiate returns Price of the dollar today in Peru: what is the exchange rate for this Friday, June 23? […]