He Supervisory Agency for Private Investment in Telecommunications (Osiptel) declared inadmissible, because it was untimely, the appeal filed by Entel Perú against a fine of S/690,000 (150 UIT) imposed in 2022. Resolution No. 401-2022-GG/OSIPTEL, which declares the corrective measure, states that the company did not allow certain procedures to be carried out in the computer […]
Tag: osiptel
Osiptel: operators cannot make charges for the period that the interruption of services lasts
The Supervisory Agency for Private Investment in Telecommunications (Osiptel) reported that, to date, they have identified up to 44 towns on the north coast and center of the country totally disconnected from the mobile service. In this sense, he indicated that the operating companies cannot make collections corresponding to the period that the interruption lasts, […]
Operators will enable free calls and messages to users in emergency areas due to rain
Following the extreme rainsas an effect of Cyclone Yakuunleashed on various regions of Peruat least 111 populated centers have ended up affected by the drop in service of at least one telephone operator. In response to this need, the Ministry of Transport and Communications (MTC) has been coordinating with four telecommunication companiesso that these companies […]
Fixed fiber optic Internet: Telefonica and Claro lost ground against WoW and Win in 2022
With 1,224,862 customers, the number of fiber optic connections in Peru has doubled in the last twelve months, Osiptel reported. Win cuts distances to only 15 percentage points with the still market leader, Telefónica, which reported a drop of 12.24% in just one year, almost the total number of Claro clients today. He Supervisory Agency […]
Fixed Internet on the rise: an increase of 200,000 connections was registered in the last 12 months
These figures represent a 6.55% growth in connections to Internet compared to the previous year. Huancavelica, Apurímac, Ica and Tumbes were the regions that registered the greatest increase. The number of connections to the fixed internet service continues to increase. As of the fourth quarter of 2022, there were 3 million 273,198 connections, which represented […]
Is it legal for telephone operators to raise their rates without the user’s consent?
Learn about the rights you have and how to act if you do not agree with the rate increase in the services of the operators. In it Perufrom time to time it has become common for different users to report, through social networks, their discomfort and disagreement with telephone operators due to the increases in […]
Osiptel: Claro was the operator with the fastest mobile Internet in January in Peru
During the first month of 2023, the average download speed in mobile networks with 4G technology in the national territory reached 11.42 Mbps (megabits per second) nationwide. He Supervisory Agency for Private Investment in Telecommunications (Osiptel) reported that the company Claro was the operator with the best average download speed in January, with a total […]
Dissatisfaction with the quality of TV, telephony and internet rises
Operators. More than 20,000 users in the Lima regions report intermittent, slow browsing and poor signal in their telecommunications services during 2022. In 2022, the fixed telephony service was the one that most reported dissatisfaction among users, and reached 30%, according to the Supervisory Agency for Private Investment in Telecommunications (Osiptel). They are followed by […]
Minimum Internet will not apply to 2.7 million homes
They delimit benefit. Both the MTC and Osiptel have been making adjustments to the regulations for the new minimum internet speed of 70% that operators must offer to users. The new minimum broadband internet speed, established by the law 31207, implies that the operators provide 70% of the contracted service and no longer 40%; Nevertheless, […]
Telefónica del Perú is the most fined company in Peru and accumulates sanctions for more than S/300 million
The multinational telecommunications company accounted for 42% of the sanctions in the last 5 years, Osiptel reported. In addition, it was the most fined company in 2022. According to Supervisory Agency for Private Investment in Telecommunications (Osiptel), Telefónica del Perú is the company most fined in Peru in the last five years. In addition, it […]