After complaints from thousands of users about errors in the Interbank application, the banking entity spoke out on its social networks indicating that their balances “are safe” and that they “regret the inconvenience caused.” To address this issue, we spoke with Crisologist Cáceres from the Peruvian Association of Consumers and Users (Aspec), who gave us […]
Tag: interbank
Interbank: “Consumptions with debit cards have been doubled in some cases”
The entity refers only to the movements made on September 12. He reported that he is working to reverse the situation as soon as possible. Join the La República WhatsApp channel Price of the dollar today in Peru: what is the exchange rate for this Sunday, September 17? Do you have an old S/50 bill? […]
Interbank users report failures in the application with zero accounts and discounts without justification
Many Interbank users were alarmed when they saw their accounts at zero and tried to contact the bank, which gave a generic response. Join the La República WhatsApp channel Price of the dollar today in Peru: what is the exchange rate for this Saturday, September 16? Do you have an old S/50 bill? Discover how […]
Interbank is fined more than S/182,000 for unilaterally varying the mortgage loan contract
The National Institute for the Defense of Competition and the Protection of Intellectual Property (Indecopi), through the Final Resolution 2143-2023/SPC to which the Republic agreed, confirmed in second instance four sanctions for a total of S/182,605.50 (36.89 UIT) to Interbank Bank. The first was applied for having varied—without duly informing—the rescheduling conditions of a mortgage […]
Indecopi: financial system faces more than 3,300 complaints
At the national level, the sector that receives the largest number of complaints from its clients is the Finance system, according to information provided by Indecopi to La República. Thus, from January 2022 to June of this year, 3,330 claims have been registered through the Consumer Protection Commission No. 1. That is, there were approximately […]
Indecopi fined Interbank with more than S/57,000 for manipulating an account without notifying and charging a commission
The National Institute for the Defense of Competition and the Protection of Intellectual Property (indecopi), through Final Resolution No. 1827-2023/CC1 to which the Republic agreed, sanctioned with S/574,200 (11.6 UIT) to Banco Interbank for not having informed his client about the modification of his contract and the change in his type of account. According to […]
Indecopi on fine to Interbank: “Consumers can make payments at the window for any amount”
The National Institute for the Defense of Competition and the Protection of Intellectual Property (indecopi) fined Interbank in the second instance for not allowing a user to make a payment for S/267 at the window at his agency in Paita, Piura. The sanction of S/34,105.50 (6.89 UIT) also came with a corrective measure so that […]
SBS seeks that financial entities do not charge customers for making payments on their own channels
The Superintendency of Banking, Insurance and AFP (SBS) published a draft rule to amend the financial system market conduct management regulations, fees and expenses, Credit and debit cards, and information security management and cybersecurity. These changes would occur to reform the protection of users, in a business, operational and technological transformation environment. So, The proposal […]
How to know the CCI of my account at BCP, Banco de la Nación and BBVA?
whatYou urgently need your CCI and you don’t know how to get it? In this note we help you obtain it in seconds at your preferred bank. He codeInterbank igo (CCI) is a very important number if you want to make a transfer between banks. Throughout the day, many people need to make payments or […]
Which banks offer salary advance and what is the interest?
Not many people know that in some banks you can order salary advance. This is basically a loan that you can request from the bank if you have a salary account. This amount will depend on the salary you receive monthly, in addition to the bank fees. However, like any loan, it is subject to […]