The Supervisory Agency for Private Investment in Telecommunications (Osiptel) announced the participation of the operating companies in the market of mobile phone at the end of the first quarter of 2023. The report reveals that the company Claro displaced its biggest competitor Movistar and became the leading operator for the first time. According to the […]
Tag: entel
Ban on spam calls: Consumer Defense Commission approves insistence
Unanimously, the Consumer Defense Commission (Codeco) of Congress approved the opinion of insistence that seeks to prohibit spam calls for commercial purposes. This occurs after the Executive Branch observed this proposal because, it maintains, it could affect the freedom of enterprise. “It is false or extremely improbable that free enterprise is affected, given that this […]
Movistar leads the list of operators with the worst customer service
The Supervisory Agency for Private Investment in Telecommunications (Osiptel) presented the ranking of Customer Support of the main operators in the country, such as Movistar, Claro, Entel and Bitelduring the second semester of 2022. What company Is it considered the worst in quality of customer service? We tell you here. From this study, the supervisory […]
4G Internet: 4 mobile operators pre-qualify for band bidding, announces MTC
He Ministry of Transport and Communications (MTC) announced that four mobile operators pre-qualify as bidders for the bidding for bands for more 4G services, referring to Internet and telephony, in the interior of the country. MTC pointed out that, through the Agency for the Promotion of Private Investment (ProInversión), the Peruvian State continues with the […]
Entel will invest US$150 million in its mobile network business in Peru
Entel announced that, throughout 2023, it will allocate an investment of US$500 million in its operations in Peru and Chile to continue promoting its service in both territories. This decision comes after they closed the year in 2022 with a net profit of 456,787 million Chilean pesos, a figure higher than the 74,975 million registered […]
Osiptel requires the use of a unique password for new mobile lines: how to prevent them from stealing your identity?
As of today, Friday March 31, the use of the unique password to validate the identity of users each time they contract a mobile line additional, request the chip replacement or change of ownership. This measure ordered by Osiptel seeks to avoid frauds related to the mobile servicesuch as spoofing and unsolicited hires. However, according […]
Congress seeks that operators compensate and return money to users for interruption of internet and telephony
The Consumer Defense Commission of the Congress of the Republic discussed, on Monday, March 13, the project of Law 3339 that aims to force telecommunications companies to compensate users affected by the interruptions of their public services. The initiative proposes empowering the Supervisory Agency for Private Investment in Telecommunications (Osiptel) in order to apply a […]
Is it legal for telephone operators to raise their rates without the user’s consent?
Learn about the rights you have and how to act if you do not agree with the rate increase in the services of the operators. In it Perufrom time to time it has become common for different users to report, through social networks, their discomfort and disagreement with telephone operators due to the increases in […]
Osiptel: Claro was the operator with the fastest mobile Internet in January in Peru
During the first month of 2023, the average download speed in mobile networks with 4G technology in the national territory reached 11.42 Mbps (megabits per second) nationwide. He Supervisory Agency for Private Investment in Telecommunications (Osiptel) reported that the company Claro was the operator with the best average download speed in January, with a total […]
More than a million and a half people will be able to pay their natural gas bills from Yape
Cálidda users will enjoy this benefit from the first days of February. Electricity and mobile phone bills can also be paid through the digital wallet. More than a million and a half people will be able to pay their bills natural gas through the Yape application. This, after the mobile wallet and warm come together […]