Osiptel published the Resolution No. 017-2024-CD/Osiptel in which they regulate portability in mobile operators mobile public service and in the fixed telephone service. This with the objective of determining the provisions and procedures applicable to this change of provider and being able to maintain the same number. Find out in this note what the regulations […]
Tag: bitel
Which was the operator with the fastest internet in December, according to Osiptel?
He Supervisory Body for Private Investment in Telecommunications (Osiptel) It is responsible for regulating the operation of companies that offer internet and telephone services in the country. Through their Mobile Internet Monitoring Panel, they perform more than 150 million measurements in 600 districts nationwidein order to determine which operator provides the best service. In this […]
Movistar, Claro, Entel or Bitel: this is the operator that responded worst to mobile service complaints
Whether due to disconnection of internet service, poor call quality or other problems, operating companies They have complaints about mobile service every day. The ranking of performance in handling complaints, carried out by the Supervisory Body for Private Investment in Telecommunications (Osiptel)showed that three of the four main telecommunications service providers improved their customer service […]
Osiptel: more than 488,000 mobile line users changed operators in September
He Supervisory Body for Private Investment in Telecommunications (Osiptel) reported that a total of 488,671 mobile lines changed operators last September, the third best record so far this year. Despite not reaching the figures for August, when more than 518,000 lines changed operators, the number of ports registered in September reveals that competition between mobile […]
These are the operating companies with the fastest internet in August in Peru, according to Osiptel
The Supervisory Body for Private Investment in Telecommunications (Osiptel) is in charge of moderating the internet and telephone services offered by the various operators in the country. For this reason, they carry out a monthly report prepared with more than 150 million measurements in 600 districts nationwide. In it, they evaluate the main indicators of […]
Osiptel confirms a fine of more than S/1.1 million to Bitel for not blocking the IMEI of stolen phones
The Supervisory Agency for Private Investment in Telecommunications (Osiptel) confirmed this Monday, September 4, the sanction for more than S/1.1 million to VIETTEL PERÚ SAC, owner of the mobile line bitelwhich was imposed in the first instance in March of this year. According to the Resolution of the Board of Directors No. 00249-2023-CD/Osiptel, published today […]
What was the fastest mobile network in Peru in June? Find out according to Osiptel
The Supervisory Agency for Private Investment in Telecommunications (Osiptel) It is in charge of regulating the services offered by the different Internet and telephone service operators. For this reason, they carry out a monthly report prepared with more than 150 million measurements in 600 districts nationwide. In it, they analyze the main indicators of 4G […]
From July 10, operators will alert users about the number of mobile lines in their name
Starting Monday, July 10, operating companies such as Movistar, Claro, Entel and Bitel will send text messages (SMS) to the users to inform them about the number of lines that they have registered under their ownership, assured the Supervisory Agency for Private Investment in Telecommunications (Osiptel). Via text messagesthe operators will also ask the users […]
Claims against operators: how to prevent your complaint from being declared inadmissible or unfounded?
In 2022, of the total complaints who entered the Osiptel Claims Resolution Court, 83% were declared unfair or unfounded. For what is this? Users have the right to submit a complaint when they notice any transgression or breach committed by the telecommunications operating company such as Movistar, Claro, Entel, Bitel, among the best known. According […]
They approve tougher fines for operators with millions of dollars: what is this regulation admitted by Congress about?
The Plenary of Congress approved last Thursday, June 22, with a large majority, the replacement text of the Bill 2151, which seeks to prevent the risk of illegal use of personal data and the illegal sale of mobile equipment and telephony chips. What is established by this rule of law rank is to raise the […]