On Tuesday, ING Bank Śląski customers reported problems with the operation of the application and website. Reports on Downdetector show that the trouble began shortly after 11 a.m.
Failure at ING bank Screenshot/downdetector.com
Failure at ING bank. Customers reported problems
“Today, both the website in the browser and the Moje ING application are running horribly. How long will this state last?” – wrote one of the bank’s clients on social media. The bank apologized for the inconvenience and assured that IT system specialists are working to fix the failure. It seems that the experts managed to get rid of it successfully, because the failure was resolved before 1 p.m.
“There may be delays in posting BLIK transactions”
“Today, there were difficulties with logging in to the Moje ING application, using BLIK codes and confirming transactions. Currently, the problems no longer occur, Moje ING works properly,” we read on the bank’s website. However, it was emphasized that there may still be problems with BLIK. “There may be delays in posting BLIK transactions, including cash deposits to the account. Please be patient – transactions will be posted as soon as possible – informed ING Bank Śląski. At the end of March, the bank boasted on its website that Moje ING mobile was announced the best banking application at this year’s Mobile Trends Awards gala. “The competition jury appreciated the development of our application, advanced functions and innovative approach to customer service via the mobile platform,” says the bank. It was the third award of this type in a row.
Source: Gazeta
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