Those responsible for Metro Bilbao have highlighted that 2021 began with “the restrictive measures” implemented since the end of 2020 to face the third wave of the pandemic and, therefore, they describe this year’s result as “excellent”.
Metro Bilbao has closed 2021 with 66,779,198 trips, which is 19.28% more than the previous year, although it continues “far from the historical record of 2019”, when 91,570,001 cancellations were registered, according to the data provided by the Biscayan underground.
In a statement, its managers have described this growth in validated trips as “excellent” (10,791,733 more trips than in 2020) and, in this sense, they recalled that 2021 started with restrictive measures implemented since the end of 2020 to face the third wave of the pandemic.
In this way, after going through different levels of mobility restrictions, the night service was not recovered in its entirety until last October, although the usual daytime service has been offered in its entirety in 2021.
Considering the distribution of trips by hours on working days, in 2021 they have recovered to a greater extent rush hour travel In the morning and noon, so that in the month of December of last year they reached 85% of the data obtained in 2019, they have highlighted from Metro Bilbao.
Among the most used stations in the network, the same stations as in recent years remain in the top positions -Casco Viejo, Indautxu, Moyua, Abando and San Mamés-, but with a smaller number of registered trips.
By types of banknotes, the title that has had the greatest growth in the percentage of use has been the Creditrans, which has gone on to have a weight of 56.9%, reaching a historical record in its use.
This increase in the percentage of use of Creditrans is caused by the fall in the acquisition of temporary titles, due to the uncertainty in the number of trips made by clients due to mobility restrictions.
Slightly decreases the percentage of use of the Gizatrans, given that the group of people over 65 years of age continues to limit their mobility to a greater extent than the rest. Its degree of use has gone from 11.55% in 2020, to 11.3% in 2021. In 2019 its degree of use was 13.80%.
The annual ticket It also suffers for the same reasons that have limited the purchase of subscription tickets: the uncertainty in the trips to be made.
Finally, in a survey, customers have rated the overall suburban service at 8 out of 10.
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