Failure in the service of both digital tools prevents users from carrying out their operations normally.
Large number of users of the apps of Yape and of the Credit Bank of Peru They spoke about the drop in the service of both digital platforms, through their social networks such as Twitter and Facebook. whatWhat happened And why did the services of these BCP apps have problems?
BCP response
Given the massive comments from its users due to the fall of the applications, the bank used its account in at least social network Twitter to apologize for what happened and offer a prompt solution to the mishap.
“We apologize for what happened, we are presenting intermittence in our applications. We would appreciate trying in the course of the afternoon. Our team is working to fix it as soon as possible. Apologies“, the entity replied.
BCP addresses users about bugs in apps
The financial institution used its Twitter account to issue a statement in which, in addition to apologizing for the problem presented by its applications, it shows its commitment to finding a solution. Although it is true that the message is very similar to the response comments that you gave to your users, it may also have a greater reach. Although shortly after the message was deleted.
Source: Larepublica
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