Meta issued a statement regarding the Auschwitz Museum’s posts on Facebook.  “We apologize”

Meta issued a statement regarding the Auschwitz Museum’s posts on Facebook. “We apologize”

The Auschwitz Museum said that 21 Facebook posts commemorating the camp’s victims were flagged as violating community standards. The owner of the platform, Meta, announced on Tuesday that the notifications were sent by mistake. “We sincerely apologize,” it was emphasized in the statement sent to IAR.

On Friday, April 12, 21 posts with educational information and photos that commemorate the camp’s victims were flagged as “violating community standards.” The entries allegedly showed “adult nudity and sexual activities”, “hate speech” or “incitement of violence”. On April 16, the materials were already restored.

Meta apologizes for the reaction to the Auschwitz Museum’s posts on Facebook

In connection with the case, the Radio Information Agency asked Meta, the owner of Facebook, about the reasons for the incident. “We mistakenly sent notifications to the Auschwitz Museum informing that several posts published by the museum would be displayed lower in the News Feed,” the company’s press office explained in response. “In fact, this content does not violate our policies and has never been moved lower on the News tab. We sincerely apologize for this error,” it added.

According to IAR, Meta did not answer the question whether the mistake was the result of errors in the operation of algorithms or moderators responsible for filtering content on Facebook.

The case of the Auschwitz Museum. There was a stir in Poland

As we wrote in, Deputy Prime Minister and Minister of Digital Affairs Krzysztof Gawkowski commented on the matter on Saturday. “Hiding posts commemorating the victims of Auschwitz is a scandal and an illustration of problems with automatic content moderation. We will demand information from Meta about the reasons for this situation,” he emphasized. “This is one of the reasons why we are working so intensively on the implementation of the European DSA law (Digital Services Act),” he added.

As we read on , DSA, commonly known as the Internet constitution, introduces control over the way platforms moderate content. “On the one hand, it is about the efficient removal of illegal content on the Internet, on the other hand, it is a matter of protecting the user’s rights to appeal against the platform’s decisions,” the ministry points out. It was added that “a user whose content has been removed or blocked should receive a justification for this decision from the platform. Additionally, in the case of platforms, the user should be able to appeal against the platform’s decision within the internal complaint handling system.”

Source: Gazeta

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