announced a big promotion on Monday for . Only on November 13, when purchasing 10 pieces of this product, customers can pay only PLN 2.99 per cube (PLN 29.99 for 10 pieces). Condition? You must have the Moja Biedronka application, and according to Internet users’ reports, it did not work.
Biedronka customers are furious. Due to an application failure, the butter promotion was lost
“You are announcing a promotion that should work properly from the first moment the store is opened. Of course, as it turns out, it is not charged and people leave dozens of sticks of butter at the cash registers,” writes one of the customers on social media.
“It’s just a scandal. Not only do you have to buy 10 pieces of butter to get the discount, but at the checkout it turns out that this promotion does not work. Not only did the promotion fail for me, but also for three customers before me. Yes, I displayed this promotion in the application – this is necessary to activate it,” wrote one of the Internet users.
On Monday, dozens of similar comments appeared online. Some people point out that the problem does not only concern butter. “Butter, oil and dishwasher capsules are not included in the promotion because Moja Biedronka cards do not work at the cash register and on the phone,” we read. “I was there, I wanted to buy it and what? It didn’t work”“the application still does not work”, “promotions since the morning and the Biedronka card does not work” – customers complain.
Biedronka assures that the problems are over. But the butter promotion also ends
In one of the stores of this chain, a note was posted on the refrigerator window with the inscription: “The promotion for 10 pieces of butter is not valid. We’re sorry.” The Internet user’s entry was commented by economist Rafał Mundry, pointing out that the promotion in Wrocław works. He also posted a shopping receipt, to which the Internet user replied: “Wrocław is better than Konin, but that’s not surprising. My wife went to another Biedronka, but the shelves were already empty.”
The Biedronka chain responds to Internet users on social media that problems with calculating promotions “should no longer occur” and the application should function normally. This means that customers could still take advantage of the butter promotion. The problem is that this is only a one-day offer, so you have to hurry.
Source: Gazeta
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