ArsTechnica: users’ personal data can be stolen during gadget repairs
Employees of service centers can steal the personal data of users who have contacted them for repairs. This is reported by the publication ArsTechnica.
The journalists of the portal referred to specialists from the University of Guelph in Ontario (Canada), who studied computers whose owners handed them in for repair. As a result of checking gadgets that were repaired in 12 Ontario workshops, it turned out that technicians from at least six SCs had access to personal data.
Describing the dangers of commercial repairs, the authors of the study reported that women’s computers were more likely to be examined by outsiders for sensitive information. According to experts, the attackers were looking for images, documents and financial information of both sexual and non-sexual nature.
In a number of cases, the wizards performed a disk cleanup or installed antiviruses, ostensibly to clean the PC of malware. Sometimes Windows Quick Access files were deleted – this indicates that the master who gained access to personal data wanted to “cover his tracks.” “Our research shows a lack of policies and controls to protect customer data during repairs,” they said.
At the end of September, iFixit experts evaluated the maintainability of the iPhone 14 Pro Max. According to experts, just replacing the back of a smartphone can cost $549, or about 33,000 rubles.