Inma dies while working in a call center: her colleagues complain that they were forced to continue working next to the corpse a few meters away

“Goodbye, Emma.” The face of an Immaculate, smiling, affable, is what her colleagues in the call center where she worked want to remember.

His death might not have had an impact in any other circumstance, because it was a natural cause.

What made the world incredulous was the complaint that came from the other workers, who were forced to continue working, even with Inmaculada’s body a few feet away.

Punishment or humiliation? The viral photo of the call center where the seat is taken from the employee who is not meeting sales targets

What happened to Inmaculada in the call center

Inmaculada worked for a telemarketing company, Konecta, one of the largest, they say, in Madrid, Spain.

In her cubicle, she was surprised by a sudden heart attack.

He held up a hand in a last attempt to call for help, but it disappeared.

The call center dispatcher came to her position to see what “Inma” needs and was surprised to see her collapse, El País reported.

“Inma” had died on the job. He was 57 years old.

the work did not stop

As reported by the unions and published by El Diario, “the multinational lacks a protocol for this situation and the immediate response was not to stop the activity.”

For a while, on June 13, 2023, “work continued, the service continued to function in the presence of the body of the compañera”, they denounced in CGT (General Confederation of Labor) and USO (Union Sindical Obrera), drawing attention to the logic of “dehumanization” in the sector.

Sources from Konecta, pointed to by the same outlet, stated that “the area closest to the deceased was quickly cleared.”

In El País they published that Inmaculada’s companions continued to answer telephone calls for two hours and forty minutes in the same room where her body lay.

Outrage in networks

What happened to Inmacula, who has worked for Konecta since 2008, is shocking. It presents us with a scenario in which love and solidarity unfortunately have no place.

“There were about 40 minutes of the colleagues working with Inma present,” complained, according to El Diario, David Sánchez, head of the USO Contact Center.

A worker gives a different vision and from anonymity. According to her, “people were not forced to work”, nor was there “coercion”.

What happened to Mary Esther? She went to work and two days later she was found dead in the family home where she was offering cleaning services.

The ability to work remotely was enabled right away, it’s another version that they attribute to Konecta.

Romig Ruiz, a social network user, pointed out: “What inhumanity. I’ve read it and I don’t think it’s possible. Keep working where there is a deceased. My condolences to his family.”

After the days, other information and “clarifications” have come out: the UGT manager of the contact center sector, Carlos Prieto, corrected his union’s first statement: “People did not work next to the body” of the employee, El Diario reported at the time that the Konecta company supposedly had no protocol for this kind of case.

The waters in the networks are still moving. For example, of carmcbo22 they said: “There are people on the other end of the line, let’s not forget that. If you’ve ever yelled at an operator and almost spat on her, you’ve done it to this girl.”

Emma, ​​rest in peace.