The company recommends using this service for users who feel comfortable carrying out their own repairs.
The technology giant Apple announced on Wednesday a service through which it will sell parts and tools specific to iPhone phones and Mac computers so that they can fix them themselves at home, without having to go to the store.
This is the first time that Apple, known for its great commitment to protecting the intellectual property of its designs and technologies, has made these parts and tools available to customers.
“By offering greater access to genuine Apple parts, we will give our customers even more options when they need a repair,” the company’s chief operating officer Jeff Williams said in a statement.
The Cupertino (California, USA) firm said that it only recommends using this service to those users “who feel comfortable carrying out their own repairs”, as an inexperienced person could end up damaging the device completely if they do not know what what are you doing.
The company’s first devices for which parts and tools will be available will be the iPhone 12 (last year’s model) and iPhone 13 (this year’s model), and will be available in early 2022 in the United States before reach other countries over the next year.
IPhones will be followed “shortly” by Mac computers equipped with M1 chips (the processors that Apple makes), the company explained.
Initially, the more than 200 parts and tools offered will be related to the most common types of repairs among users of Apple products: the screen, the battery and the camera; Over time, components from other parts will be added.
In addition to self-service, Apple customers will be able to continue to have their products repaired by the thousands of authorized suppliers (including Apple stores) in person or by mail, as before.
The company that Tim Cook runs indicated that those customers who use the self-service and later return the old parts for recycling will receive a purchase credit. (I)