The main indices of Wall Street rose on Wednesday, helped by bets that the Federal Reserve (FED) has reached the end of its rises interest rates and a drop in longer-dated Treasury yields as traders evaluated the latest batch of economic data. At 1501 GMT, the Dow Jones Industrial Average gained 87.71 points, or 0.25%, […]
Tag: operators
From July 10, operators will alert users about the number of mobile lines in their name
Starting Monday, July 10, operating companies such as Movistar, Claro, Entel and Bitel will send text messages (SMS) to the users to inform them about the number of lines that they have registered under their ownership, assured the Supervisory Agency for Private Investment in Telecommunications (Osiptel). Via text messagesthe operators will also ask the users […]
The Judiciary confirms a fine of S/594,000 against Claro for evading user claims
The judicial power confirmed an economic sanction of S/594,000 (120 UIT) against the Claro company for responding to users “we are going to transfer it to the corresponding area” or for cutting calls on hold instead of registering their claimsa practice that violates article 136 of the General Regulation of the Telecommunications Law. File 743-2016 […]
Claims against operators: how to prevent your complaint from being declared inadmissible or unfounded?
In 2022, of the total complaints who entered the Osiptel Claims Resolution Court, 83% were declared unfair or unfounded. For what is this? Users have the right to submit a complaint when they notice any transgression or breach committed by the telecommunications operating company such as Movistar, Claro, Entel, Bitel, among the best known. According […]
Operators will enable free calls and messages to users in emergency areas due to rain
Following the extreme rainsas an effect of Cyclone Yakuunleashed on various regions of Peruat least 111 populated centers have ended up affected by the drop in service of at least one telephone operator. In response to this need, the Ministry of Transport and Communications (MTC) has been coordinating with four telecommunication companiesso that these companies […]
Congress seeks that operators compensate and return money to users for interruption of internet and telephony
The Consumer Defense Commission of the Congress of the Republic discussed, on Monday, March 13, the project of Law 3339 that aims to force telecommunications companies to compensate users affected by the interruptions of their public services. The initiative proposes empowering the Supervisory Agency for Private Investment in Telecommunications (Osiptel) in order to apply a […]