“You are not the king of life and don’t treat others like rags.”  Supermarket cashiers have had enough

“You are not the king of life and don’t treat others like rags.” Supermarket cashiers have had enough

They are expected to always be smiling and friendly. That they will answer every question and humbly listen to customers’ comments. That they will not make mistakes or complain. When they come home after a long day of work, the people working at the cash register are fed up. They have prepared a manifesto for customers. “If you have PLN 20 or PLN 200 to spend, you are not the king of life and do not treat others like rags” – reads one of the points.

Every day, thousands of people, thousands of stories and moods pass through supermarkets. And among them are cashiers and cashiers on whom customers vent their frustrations. Recently, she described a situation that happened at Biedronka in Łódź. One of the employees, while unloading the goods, heard from someone waiting for the cash register to open: “You’re a waiter like an ass… Use four letters or you’ll lose your job!” Such situations are everyday occurrences. And it was they who motivated supermarket employees to prepare a manifesto for customers.

Cashiers and cashiers with a manifest to customers

The manifesto of cashiers and cashiers, published by Wyborcza, has 12 points. His first point is crucial for further items: “Respect the seller, shopping is a two-way transaction.” Later we read: “If you have PLN 20 or PLN 200 to spend, you are not the king of life and do not treat others like rags.” Cashiers also ask you to wait your turn because you can’t help three people at the same time.

Then, store employees enumerate: “How much does it cost and why is it so expensive” that has not made anyone laugh for a long time, “You can call a dog with your hand”. They point out that it would be easier for them to work if customers did not answer the phone while talking to the staff. They also do not have to give discount on products, even if they hear threats: “Because I will go to the competition.”

Culture while shopping

Later in the manifesto, they ask people to maintain civility when shopping: not throwing money, using the phrases “thank you and goodbye”, refraining from clearing your throat when customers are impatient in the queue. “Let’s respect each other… But is that enough…” we read at the end. As psychologist and therapist Czesław Michalczyk notes in an interview with Wyborcza, “Poles are a nation where there is little politeness on a daily basis.” According to him, following these rules will benefit both parties.

Source: Gazeta

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