In virtually every store, we can expect that change will be given to us after the purchase of the goods. As it turns out, cashiers have no such obligation at all. What to do when we hear the classic “I won’t spend 100 zlotys”?
The cashier is not obliged to give change. What does the law say about this?
The regulations do not require shopkeepers to give change. It is the same with this missing penny – Maciej Chmielowski from the press office of the Office of Competition and Consumer Protection (UOKiK) – Theoretically, the seller is not obliged to give change, i.e. the consumer should have the amount deducted – he emphasizes. We also do not read about compensation for the amount paid in the Civil Code. The only thing he mentions is the process of selling the goods. The law defines it as the seller’s obligation to transfer ownership of the thing to the buyer and hand it over to him. The buyer is thus obliged to collect the goods and pay the agreed price.
This means that when buying, we should have a precisely calculated amount. Otherwise, the seller is not obliged to give change. Worse, he also has the option of refusing to sell the goods. However, it should be remembered that in this case, the trader should well justify his decision. Lack of proper argumentation may result in a fine of several dozen to even 5,000 zlotys. The inability to give change is one of the justified reasons for refusal.
Can you take pictures of the products? Traders hide behind trade secrets
Sometimes we come to the store to do some shopping for a friend or family. In such cases, it happens that we are not sure if this is what they meant. We often pull out our phone and send a photo to the person through whom we are in the store. Can the seller prohibit us from photographing the goods?
– he cannot prohibit us from taking pictures of goods – explains Maciej Chmielowski from the UOKiK press office. – It’s the same with price scanning. In such situations, traffickers usually cover themselves with a “trade secret”. As it turns out, this term does not apply to photographing products in any way. It only applies to information that has not been made publicly available. Anyone can see prices or packaging. Therefore, they are not classified information.
Source: Gazeta
Bruce is a talented author and journalist with a passion for entertainment . He currently works as a writer at the 247 News Agency, where he has established himself as a respected voice in the industry.
