The improper use of personal data to register telephone lines without authorization is a growing threat in the Peru. Thousands of citizens have detected the existence of numbers registered in their name without their consent, which can facilitate financial fraud and other crimes. The criminals take advantage of the lack of controls to obtain chips and carry out illegal activities. To deal with this situation, the private investment agency in telecommunications (OSIPTEL) has developed digital tools that allow users to verify how many lines are linked to their National Identity Document (DNI).
In an exclusive interview for The Republicthe lawyer Lucía Quevedo Flores, specialist in protection of personal data and graduate of the National University of San Marcos (UNMSM)explains the legal procedures to challenge these records and denounce the operators in case of non -compliance.
How to know if a telephone line is in my name in Osiptel?
Osiptel has developed the platform “Check your lines”a free online service that allows you to know how many telephone lines are registered with a DNI and which operator administers them.
To make the consultation, follow these steps:
- Enter the official Osiptel platform: https://checatuslineas.osiptel.gob.pe.
- Select the document type and enter your ID number.
- Press the consultation button And wait for the results.
Know if you have telephone lines in your name
The system will show in seconds if there are active numbers in your name. If you detect lines that you do not recognize, it is essential to act immediately.
What to do if you discover telephone lines in your name without authorization?
The lawyer Lucía Quevedo Flores, specialist in Personal data protectionpoints out that when making the consultation in Osiptel You detect registered lines without your consent, you must present a questioning of ownership before the operating company. This process allows the user to request the cancellation of the line and prevent their identity from being used fraudulently.
“Osiptel has required that all telecommunications operating companies implement the property questioning procedure. This allows any user to identify a line registered in their name without their consent can present to these companies the questioning of ownership. This process can vary according to Try a prepaid or postpaid line, “says specialist Quevedo
Osiptel: Do you know how many mobile lines are in your name?
If the company does not respond favorably, the affected person can go to the National Police of Peru (PNP) to denounce the supplantation of identity. “In this complaint, the National Police of Peru is requested to investigate the improper use of these data, since they were not authorized for that purpose,” says the lawyer.
Likewise, the lawyer points out that if the operating company does not attend to the questioning of ownership or refuses to eliminate the fraudulent line, the affected person may resort to higher instances to demand a solution. “It is also possible to go to the National Personal Data Protection Authority to inform about the situation and request that the telecommunications company be required to eliminate the line, since it was used without our consent,” he explains.
What crimes can someone commit when registering telephone lines without your permission?
The improper use of personal information to obtain telephone lines without authorization is typified in Peruvian legislation. Depending on the way in which the data was obtained, crimes may vary in gravity.
“There are occasions in which they access your information because you delivered your DNI To a company and, in some cases, the company did not comply with the appropriate security measures, which caused data filtration, “explains lawyer Quevedo.
The main crimes related to the impersonation of identity in mobile telephony are:
- Identity forgery: It occurs when someone uses another person’s data to carry out procedures without authorization.
- Telecommunications fraud: If the line is used in illicit activities such as scams or extortion.
- Improper access to personal data: If the information was obtained by theft or filtration of databases.
Where to submit a claim for unauthorized lines?
If the operating company does not attend the application for cancellation of an unauthorized line, the user may file a complaint with the National Personal Data Protection Authority.
“If you request the elimination of these lines, the company must meet your requirement. Not to do so, the National Personal Data Protection Authority could sanction it with a fine of up to up to 150 UIT for not having accessed this request, “warns the lawyer of the UNMSM.
The instances to file a claim include:
- National Police of Peru (PNP): Through the Directorate of Computer Crimes.
- Osiptel: Through its claims platform if the operator does not respond.
- National Personal Data Protection Authority: Entity responsible for guaranteeing the correct use of personal information.
If the operator does not give a solution and the affected person continues to receive charges for services that he did not hire, it is advisable to go to these entities to demand the elimination of the line and sanctions for the company.
Summary
- Verify the lines recorded in your name: Use the “Czech your lines” platform of Osiptel to know how many telephone lines are associated with your ID. Access through https://checatuslineas.osiptel.gob.pe, select your type of document, enter your ID number and consult the results.
- Proceed to unrecognized lines: If you identify lines that you do not recognize, it presents a “questioning of ownership” before the corresponding operating company. This procedure allows to request the cancellation of the line and prevent the fraudulent use of your identity.
- Report to the National Police of Peru (PNP): If the operator does not respond favorably or the irregularities persist, go to the PNP to denounce the impersonation of identity. Request an investigation into the improper use of your personal data.
- Present a complaint against Osiptel: In the event that the operator does not solve the problem, you can file a formal complaint against Osiptel to take additional measures.
- Protect your personal data: Keep your personal personal documents and avoid sharing sensitive information to reduce the risk of impersonation of identity.
Source: Larepublica

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