EsSalud warns about telephone scams aimed at affiliates and family. Criminals request payments for free procedures such as the funeral. Know how to identify these fraudulent practices.
EsSalud has alerted citizens about a modality of Telephone scam in which people go through officials from the institution to request money deposits in exchange for procedures related to economic benefits. These practices mainly affect the relatives of deceased affiliates, who are contacted under the pretext of managing funeral procedures.
The institution has emphasized that all the procedures carried out through its official channels are free, urging the population not to provide personal information or pay payments.
How the telephone scams aimed at Affiliates from EsSalud operate
According to the cases reported by EsSaludscammers communicate by phone identifying themselves as insurance offices and economic benefits (OSPE). They offer to manage economic benefits, such as those related to the funeral, and request deposits in bank accounts.
In Complaints Recent, the amounts involved exceeded S/ 7,000. Essalud has indicated that it does not make calls to request payments or use intermediaries for the processing of benefits. All economic benefits must be managed directly by the insured or their relatives in the official channels.
Free procedures in Essalud: economic benefits and available services
EsSalud It offers several economic benefits to its insured, such as temporary disability for work, breastfeeding, maternity and funeral. These procedures can be managed through:
- Platform Long live EsSalud: Accessible on their official website, allows the insured to make their requests virtually.
- Insurance and Economic Benefits offices: present at the national level, these offices receive and process applications in person.
The institution recalls that these procedures do not generate additional costs and that information on the requirements can be consulted in their official channels.
What to do if you are a victim of a telephone scam, according to EsSalud
In case of being a victim of a telephone scam or identifying attempts of this modality, EsSalud recommends:
- Do not provide personal data or pay pays: it is important to verify any application directly with the institution.
- Formalize the complaint before the competent authorities: this allows investigating cases and taking measures against those responsible.
- Report the case: Insured can report these incidents to the institution’s mail or to the phone 265 6000, Annex 2996.
The institution reiterates that all complaints are treated with confidentiality and seeks to prevent more people from being affected by these fraudulent practices. In addition, it has made available additional information to guide those insured on how to identify official channels and protect their personal data.
Source: Larepublica
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