The 3 BCP services that continue to operate normally despite problems in their system

In the last few hours, Banco de Crédito del Perú (BCP) has faced technical problems that have affected its digital channels like YapeInternet Banking and Mobile Banking, causing concern among its customers. These failures have caused difficulties in making bank transfers and other operations, which has led many users to look for alternatives and temporary solutions.

The inconvenience caused by the interruption of services is compounded by the uncertainty regarding how long these inconveniences could take to be resolved. In response to this, the bank issued a release offering customers reliable options to manage their financial needs. Here are some of them.

Which BCP services are still operating normally?

• BCP agencies nationwide.- Despite the technical issues affecting BCP’s digital channels, agencies nationwide have maintained their operations. These offices have remained open to serve customers who need to conduct transactions in person, which is crucial for those who cannot rely exclusively on digital services. Although with limited capacity, agency staff have been available to assist with essential transactions and provide direct assistance.
• Debit cards in operation .- Another service that has continued to operate without interruptions is BCP debit cards. Despite failures in transfer systems and other digital services, users have been able to continue using their cards to make purchases and withdraw cash from ATMs. The operability of debit cards has been vital in allowing customers to access their funds and manage their daily expenses effectively.
• ATMs in operation .- BCP ATMs have continued to operate normally, allowing customers to withdraw cash and check their balances. This service is especially important at times when digital channels are experiencing problems, as it offers a reliable alternative to access funds quickly and directly. The continued availability of ATMs has been a key factor in maintaining user peace of mind during this period of technical difficulties.

What did BCP say about the interruption of its services?

When will BCP services be restored?

BCP has reported that its technical teams are working intensively to solve the problems in its digital systems. They have promised to keep customers informed about the progress and the full restoration of the affected services. Transparency and commitment to the rapid resolution of these inconveniences are essential to maintain the trust and peace of mind of users.

Yape speaks out against system failure

The BCP application, Yapespoke out about the failures in its application throughout the country. “A thousand apologies, yapero. The app is experiencing some intermittent problems, we are working to fix it as soon as possible,” reads its stories on social networks. In addition, if you try to access the digital wallet, the following message will appear: “Yape is under maintenance. We are working to provide you with a better experience.”