Finally, after much uncertainty, BCP announced the failure of its system. “Dear customers, we inform you that we are experiencing problems with our digital channels (Mobile Banking, Internet Banking, Yape and Telecrédito) and credit cards (except iO). It is important to note that our branches nationwide are operating, with limited capacity, as are our debit cards. Likewise, our ATMs are operating normally,” Banco de Crédito del Perú shared on its social networks.
“Our teams are working to resolve these issues as quickly as possible and we will keep you informed when the channels have been re-established. We apologize for any inconvenience caused,” the statement added. Credit Bank of Peru (BCP).
BCP statement: users upset with the bank due to inconveniences
As mentioned, the statement of the BCP was posted on social media, allowing bank customers to express their annoyance with the financial institution. “Thanks, BCP, the DiDi guy is looking at me angrily and I won’t make it to my doctor’s appointment like this,” “you can’t withdraw money from ATMs,” “good thing I’m Interbank,” are some of the comments left by Internet users on Facebook.
BCP fell today: Banco de Crédito extends its hours
Because of the problem he has seen Credit Bank of Peru (BCP) on all its channels, have decided to extend their operating hours until 7:00 p.m.
Yape also spoke out about the fall of its application
The digital wallet also issued a statement regarding the problems with its interface. “A thousand apologies, yapero. The app is experiencing some intermittent issues, we are working to fix it as soon as possible,” they wrote on their Facebook and Instagram stories. For now, if you try to access Yape You will get the message: “Yape is under maintenance. We are working to provide you with a better experience.”
BCP collapse: which operations are experiencing difficulties?
Users have reported on social media that they are facing problems accessing the Yape app, making payments and transfers, verifying their accounts in the app. BCP and withdraw money from ATMs. Several branches and agencies of this bank have stopped their operations nationwide.
It is worth noting that Yape suffered a total interruption on June 29, exactly one month before this event. Also, in April of this year, the digital wallet presented problems shortly before the end of the month.
This is the third failure of these BCP services in 2024. At the beginning of the year, system maintenance was carried out that rendered these services inoperative, although on that occasion it was not a crash.
Are BCP ATMs working?
According to the statement of the Credit Bank of Perutheir ATMs are operating normally. They stress that their team is already working to resolve the problems “as soon as possible” and promise to keep their customers informed once services have been restored.
BCP today: what to do if Yape doesn’t work?
Yeah Yape is not working and you need to make an urgent payment or transfer, you have several options. You can make bank transfers through the mobile banking of other financial institutions, allowing you to send money directly to the desired person or company. Another alternative is to use other digital wallets such as Plin or IziPay Ya, which also allow fast transfers using phone numbers.
You can also choose to make cash payments at establishments that accept this method or use ATMs to withdraw cash and make in-person payments. You can also use bank deposits at agent counters of other banks if necessary.
To make payments, one option is to go to a mobile agent. These are found in grocery stores, pharmacies or shops. To make sure that the entity you want to pay is available, it is best to go and ask and make the payment quickly and without problems.
Source: Larepublica
Alia is a professional author and journalist, working at 247 news agency. She writes on various topics from economy news to general interest pieces, providing readers with relevant and informative content. With years of experience, she brings a unique perspective and in-depth analysis to her work.
