Find out here what alternatives you should consider when Yape or any system of the Credit Bank of Peru report customer service issues.
On Tuesday 30th, the services of the Credit Bank of Peru presented problems in all their systems. This included the cessation of attention in their branches and the restriction on the use of their popular digital wallet Yape. However, and given the need to continue with banking operations, we present some alternatives so that your transactions and payments are not interrupted.
What can I do if Yape doesn’t work?
Yeah Yape is down and you need to make an urgent payment or transfer, you have several alternatives. You can use bank transfers through mobile banking of other financial that allows you to send money directly to the person or company in question. Another option is to use other digital wallets such as Plin either IziPay Nowwhich also allow for fast transfers using phone numbers. You can also choose to make cash payments at establishments that accept this method, or use ATMs to withdraw cash and make in-person payments. It is also possible to use bank deposits at agent counters of other banks if necessary.
If you want to make payments, an alternative is to go to a mobile agentThese work in stores, pharmacies or commercial establishments. To find out if the entity you want to make a payment to is available, it is advisable to go and ask and pay quickly and without any problems.
What digital wallets exist in Peru?
- Plin: supported by several banks such as BBVA, Scotiabank, Interbank, BanBif, among others, it has more than 9 million users. It allows you to send/receive money, pay for purchases and services.
- IzipayYA (formerly Tunki): digital wallet backed by Izipay, allows payments and transfers.
- Agora PAY: another of the digital wallets available on the market.
- Bim: mobile application that is also part of the digital wallet ecosystem in Peru.
What is Yape and how does it work?
Yape is a digital payments mobile application launched in 2016 by the Credit Bank of Peru (BCP). It allows you to transfer money for free using your contacts’ cell phone numbers or by scanning QR codes, without the need for cash. To use Yape, you only need to download the application, register a phone number and link a debit or credit card. In addition, it has other account creation profiles, such as Yape DNI or the link with other financial entities.
Yape also offers a virtual store where you can buy products from various suppliers with home delivery. Since its inception, Yape It has grown exponentially, reaching approximately 14 million users by early 2024, which is why it has positioned itself as one of the most popular and well-known mobile payment applications in Peru.
How can I transfer money between Yape and Plin without additional costs?
- Select the contact: Open the app you’re going to use (Yape or Plin) and select the contact you want to send money to. If you use Plin, make sure the contact has Yape and vice versa.
- Choose the amount: Enter the amount of money you wish to transfer. Remember that Yape allows you to send up to 500 soles per transaction and Plin up to 1,500 soles per day.
- Confirm the transfer: Review the transaction details and confirm the transfer. The transfer will be made immediately and without fees.
Source: Larepublica

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