Attention users! If you tried to submit your AFP withdrawal request today and were notified “We are unable to carry out your inquiry or transaction at this time”, the AFP Association reported that the website was temporarily inactive, according to a statement issued this morning. However, they reported that it has been restored, but users still cannot access it normally.
AFP Association pointed out flaws on its website
Through a statement, the AFP Association indicated that maintenance had been carried out on the official website to request the withdrawal of funds from AFP.
“Dear members, we are carrying out maintenance actions on the ‘requestretiroafp’ website, so that everyone can register, without problems, their withdrawal requests of up to 4 UIT, so the services will be temporarily inactive,” the statement reads. .
Event will not affect the payment date
Along these lines, various citizens, through social networks, expressed their discomfort due to the delay they would have in receiving the money from their funds. Therefore, the statement rules out that this is the case; On the contrary, the payment date will continue as indicated in the schedule.
“This will not affect the scheduling of your money disbursements (up to 1 UIT every 30 calendar days after registration of the withdrawal request).
They announce that the system has been restored and they extend hours
After the inconvenience and complaints of thousands of citizens who had to send their withdrawal requests today, the AFP Association He noted that before what happened, the website registered more than 6,000 requests. Therefore, after carrying out some maintenance actions, the website is active and the hours are extended until 10:00 pm
“The withdrawal website is already active and today the service hours will be extended until 10:00 pm.”
However, at the closing of this note, users are still unable to access the website.
Official statement from the AFP Association. Photo: AFP
What is the AFP?
The Pension Fund Administrators (AFP) are private entities whose main function is the management of pension funds through personal accounts. Its objective is to provide pensions for retirement, disability and survival, as well as cover funeral expenses. They were created in 1993 and operate within the Private Pension System (SPP), which is supervised and audited by the Superintendency of Banking, Insurance and AFP (SBS).
Source: Larepublica
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