This June 8, users of the Credit Bank of Peru (BCP) expressed their discomfort upon realizing that the bank’s digital platforms present problems for making interbank transfers. Starting at 11:30 am on Saturday, customers of the BCP They claim to have problems transfers incomplete and delays in receiving money from other banks According to the financial institution, these problems are being reviewed to provide a prompt solution.
Likewise, other users report that the application itself Mobile banking of the Credit Bank of Peru announces that bank transfers are restricted. The full announcement states that the BCP is already working on the problem to provide a prompt solution to its thousands of users.
BCP: users uncomfortable due to interbank transfer problems
As mentioned above, users of the Banco de Crédito del Perú (BCP), showed their annoyance regarding the failures presented by their virtual platforms. More specifically, problems were reported regarding transfers incomplete and others that have not yet reached the destination bank.
Complaints from users on platform Photo: capture
“I am trying to make a transfer from Interbank to BCP and they tell me that you are presenting a problem,” warns a user of x (before Twitter). Another user points out that he made two transfers for the same value; However, only one reached its destination account.
In turn, other users point out that the application itself is limiting bank transfers. When accessing the menu dedicated to this type of operations, the app issues the following message: “Interbank transfers are not available at the moment. We are working to solve it as soon as possible.”
Message that appears to users in the BCP Mobile Banking app. Photo: capture
BCP Mobile Banking: this you should do in the event that the platform does not work
Bugs in mobile apps are rare; However, none are safe from suffering this type of inconvenience, such as banking applications. Although the Credit Bank of Peru already confirmed that it is a problem of your platform, users can take advantage of downtime to ensure that your application meets the requirements that the application request when it comes back into operation.
These are the recommendations issued by the Credit Bank of Peru in case a client cannot connect correctly to their digital platforms.
- Keep the cell phone on the latest version of the operating system or, failing that, on the minimum supported version. In the case of Android, it must be version 8.0 or higher. For Apple devices, the operating system must have iOS 15.0 or higher.
- Update the application to the latest version: to do this, the user must enter the App Store or Play Store, type Banca Móvil BCP in the search engine and make sure it is updated.
Source: Larepublica
Alia is a professional author and journalist, working at 247 news agency. She writes on various topics from economy news to general interest pieces, providing readers with relevant and informative content. With years of experience, she brings a unique perspective and in-depth analysis to her work.
