Sanctioned! The Chamber Specialized in Consumer Protection Indecopi (SPC) has confirmed the sanctions imposed on the company Fans & Music Entertainment SAC and its general manager, responsible for the organization of concerts by the renowned artist Juan Luis Guerracarried out on November 22 and 23, 2022. This decision ratifies the total fine of 362.5 UIT imposed and the obligation to return the money to consumers affected by said events.
Along these lines, according to resolution 1041-2024/SPC-appeal established on April 15, 2024, the SPC confirmed in the second and final instance the ruling of the Consumer Protection Commission No. 3, which sanctioned Fans & Music Entertainment SAC for overselling various tickets for the concerts on November 22, 2022.
Why were they sanctioned?
The sanction was due to the fact that the company organizing the event put 13,814 tickets on sale, despite being authorized a maximum capacity of 9,000. This action had an impact on several consumers, who could not enter the concert due to the full capacity, for which they were first fined 3.2 UIT.
In addition, they were sanctioned again because they did not perform the show on the established date on November 23 and gave notice minutes before the time established for the concert, for which a 53.6 UIT fine was applied to them.
Attendees to the Juan Luis Guerra concert outside the Arena Perú, located in the Surco district. Photo: El Peruano.
Sanction for the general manager of the organizer
The sanction that ratifies the Indecopi It also affects the general manager of the organizer, Juan de Dios Guevara Riglos, for having acted jointly and with inexcusable guilt in the face of the sanctions imposed, for which a fine of 5 UIT is applied.
The district municipality of Santiago de Surco, at the time, closed the premises Peru Arena, place where the concert of the Dominican artist, Juan Luis Guerra, was going to take place. The annoyance on the part of the attendees at that time was evident, because many had bought their tickets in advance and could not enter.
Indecopi:what is your function?
The National Institute for the Defense of Competition and the Protection of Intellectual Property (Indecopi) is an entity that is responsible for protecting consumer rights by promoting a culture of fair and honest competition in the Peruvian economy, safeguarding all forms of Intellectual property.
The Organization for Economic Cooperation and Development (OECD) and the Inter-American Development Bank (IDB) identify Indecopi as a regional and global reference in the fight against cartels, promotion of free competition and articulation of public policies.
Source: Larepublica
Alia is a professional author and journalist, working at 247 news agency. She writes on various topics from economy news to general interest pieces, providing readers with relevant and informative content. With years of experience, she brings a unique perspective and in-depth analysis to her work.
