More than 15 million Peruvians are part of the Yape community, it is positioned as a friendly digital wallet to make contactless payments, request loans, exchange dollars, buy products and services, among others. Although this application from the Banco de Crédito del Perú (BCP) has different functionalities that make it versatile when using it, sometimes users can make mistakes to manage virtual transfersso you could accidentally send another recipient that you have not chosen.
Therefore, if you have ever experienced this situation or want to prevent something similar, below we provide you with everything you need to know about how to handle this procedure through Yape.
What happens if I mistakenly yap someone else?
If you mistakenly make a transfer through Yape to another individual, the first thing you should do is check the transaction in your Yape history to confirm the error. If you know the wrong recipient, the easiest thing to do is to contact them directly and explain the situation to request a refund.
Why can’t the money be returned if you deposited in Yape by mistake?
The official website of the application details the reasons why a refund is not made in case of an error when entering an incorrect cell phone number. Unfortunately, reversing, modifying or canceling transactions made through Yape is not possible because payments are processed immediately and Yape functions only as an intermediary.
Yape by mistake to another person: what to do?
To solve this problem, it is advisable to directly contact the person or company receiving the wrong payment and request a refund of the money. In case you have requested it and were not successful, you have the option of filing a complaint with the competent authorities. It is recommended to go to the nearest police station to explain your situation.
In what cases can I make a mistake by transferring in Yape to another person?
- Phone number error: If you enter the wrong number when typing the recipient’s phone number, the money could be sent to someone else’s account.
- Contact confusion: If you have similar names, you could select the wrong recipient when making the transfer.
- Outdated information: If a contact changed their phone number and you didn’t update this information in your phonebook, you could send money to the old number that now belongs to someone else.
- Get distracted or hurry: Making a transfer while you’re distracted or in a hurry increases the risk of making mistakes when selecting the recipient or entering the amount.
What virtual services does Yape have?
Yape del BCP offers various procedures, among which the obtain credits, exchange dollars, make payments for services, such as water and electricity, access a virtual store, enjoy exclusive promotions for usersamong other features.
Source: Larepublica
Alia is a professional author and journalist, working at 247 news agency. She writes on various topics from economy news to general interest pieces, providing readers with relevant and informative content. With years of experience, she brings a unique perspective and in-depth analysis to her work.
