In 2023, the Pension Normalization Office (ONP) granted 78,081 definitive pension resolutions, a historical record according to the head of the institution, Victorhugo Montoya.
The result of the previous year exceeds 9,105 new pensioners compared to 2022, a period in which 68,973 were delivered. In 2021, the figure was 52,412 and in 2020, 42,648 pensions.
In dialogue with La República, the ONP highlighted that of the new universe of pensioners, at the end of December 2023, some 52,766 people receive proportional pensions, of S/250 and S/350. This is a group of retirees who did not manage to complete 20 years of contributions, but did complete a minimum of 10, which is why they have the right to be granted a monthly payment by the ONP.
Currently, the minimum pension in the ONP is S/500, the maximum goes up to S/893 and the average does not exceed S/700.
It is important to note that in 2023 the bulk of retirement pension applications came from workers under the protection of Law 19990. In total there were 59,156 applications.
The ONP strategy
The ONP’s strategy to increase the number of pensioners, explains Montoya, involved updating the stock of unresolved resolutions between 2021 and 2022, and complying with the insured. Times and spaces were optimized and more detailed follow-ups of the cases were carried out, he detailed to this newspaper.
Only between April and December 2023, the ONP resolved a total of 173,190 requests, including pension and administrative ones, for the years 2021, 2022 and 2023.
ONP. More than 1,500 100-year-old retirees receive pensions. Photo: diffusion
“The ONP begins 2024 on the day, with the commitment to continue responding to the requests submitted by the insured within the 30 business days established by law,” highlighted Montoya Chávez.
The entity detailed that, at the end of March 2023, the ONP had accumulated 45,850 requests waiting for a response. This delay was due to the temporary closure of in-person care during the health emergency; the facilities granted by the Unified Regulations such as the pension loan and the sworn statement to prove contributions; and the demand for proportional pensions that allowed members who contributed between 10 and less than 20 years to achieve pension rights. This lack of response increased complaints.
The entity also emphasizes that it has caught up with the issuance of resolutions, and disbursed S/7 million 622,753 to pay 464 beneficiaries. Montoya specified that in this way “the payment of pension debts, which date back many years, has begun, in order to comply with the court rulings that were pending.”
Optimization of services at the ONP
This year, the ONP will increase automated services, and to this end it will relaunch the virtual key, which will facilitate its use, in order to access the various ONP services.
For the first half of the year, the ONP anticipates that the Insured Person’s File will be available, a digital tool that will consolidate the personal and pension information of all insured people, as a history of any pension regime or insurance run by the ONP.
Figures
- S/7,170 million were allocated for the payment of pensions in 2023.
- 52,766 people receive proportional pensions as of December 2023.
Source: Larepublica

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