Milestones in 2023

January

Honorable Mention from the Aivo Awards in the Outstanding New Channel Experience category, a recognition received for the implementation of its Avi24 chatbot, an intelligent virtual advisor, in important customer service channels such as WhatsApp and Instagram.

February

Banco Bolivariano has joined the REDNI Foundation, with the aim of contributing to the eradication of chronic child malnutrition, within the framework of guaranteeing the comprehensive development of children in Ecuador.

March

They launched their second Save and Achieve Your Goals e-book at every stage of your life, inviting all their clients and users to join the AulaBB community, a financial education program that offers advice, free chats and more benefits designed to help you achieve your goals. financial goals.

April

Banco Bolivariano received recognition for the best technological project, implemented in the Costa region, for its project PuntoBB, its non-banking correspondent. This award was given by the magazine DATTA from the EKOS group.

Likewise, another achievement was the integration of the family remittance collection service in PuntoBB, its non-banking correspondent, through its strategic alliances with Medicity and Farmacias Económicas, in order to be closer to its customers.

May

Recognition as the most dynamic ally to continue promoting international trade between Ecuador and Colombia. This recognition was granted by the Bank of Foreign Trade of Colombia (BANCOLDEX).

June

The financial institution presented “What you are moves us”, an institutional campaign inspired by the dreams and everyday life of clients, in which the bank’s mission is to follow them at all times.

July

Banco Bolivariano announced the signing of an agreement with IDB Invest and FINDEV Canada in the amount of 80 million dollars for the issuance of the first Blue Bond in the world, in order to finance companies that deal with the management of water products while preserving the environment.

August

The entity received ISO 37001 SGAS recertification, which strengthened its Anti-Bribery Management System, based on the principles of ethics, security, transparency, sustainability and continuous improvement.

September

They presented their Sustainability Report based on their actions achieved during 2022. They were awarded with the ESR® Distinction – Socially Company

Responsible, on behalf of the Ecuadorian Corporation for Social Responsibility and Sustainability (Ceres), with the support of the Mexican Center for Philanthropy (CEMEFI). This distinction reflects the bank’s ongoing commitment to being a positive actor in Ecuadorian society.

October

They announced “If You’re Motivated to Win, You Must Save,” a promotional campaign inspired by their clients’ goals and how those dreams drive them to achieve their goals, while competing for $150,000 in prizes.

They also launched their new programmed savings product Proyecto Máxima, which complements the range of savings products in which each of them is dedicated to meeting different needs. The Máxima account is designed to meet big long-term goals and at an excellent rate.

November

Introducing the Bankard MasterCard Hit credit card, aimed at entrepreneurs, which offers a range of benefits and features for every stage of your business journey.

December

They are the winners of the prestigious Bank of the Year award given by the British magazine The Banker. For the entity, this award solidifies its trajectory of continuous growth, highlighting its focus on innovation, social responsibility and creating value for its clients and the community in general.

Plans and projects

As part of its strategic proposals for 2024, Banco Bolivariano will continue to promote its digital transformation, strengthening its innovations to improve the experience of its clients.

Its goal is to significantly optimize interaction channels, through the implementation of state-of-the-art technologies, and facilitate the acquisition of financial products that help clients achieve their goals, through more efficient and affordable processes.

Banco Bolivariano will maintain its commitment to its purpose to continue to promote the country’s sustainable progress with responsibility and passion.

What characterizes them

• The offer of products and services simplifies processes for clients: practical, comfortable and agile.

• They are leaders in technology and new practices, with access channels and 100% online products.

• Its digital solutions adapt to the daily life of its clients, from anywhere.