How can I prevent my Yape or Plin account from being emptied in the event of a cell phone theft?

He cell phone theft It is one of the most common crimes that Peruvians are exposed to every day due to the high level of insecurity that exists in the country. According to the data provided by the various operating companies registered by the Supervisory Body for Private Investment in Telecommunications (Osiptel), almost 4,500 stolen mobile phones per day were reported in Peru in the month of November alone.

Faced with these thefts, applications such as Yape or Plin digital wallet, which have access to our banking operations, remain vulnerable. That is why it is important to protect our information as soon as possible so that there is no further theft. If you want to know how to do it, we will tell you in this note.

How can I prevent my Yape or Plin account from being emptied in the event of a cell phone theft?

1. Immediately block all your cards to prevent third parties from accessing your financial apps.
2. Call your operator to block your line and equipment.
3. Preferably, file a complaint at the nearest police station or through the reporting table.
4. Likewise, on the platform Check your IMEIdeveloped by Osiptel, verifies whether the mobile operating company complied with lock the computer.

Likewise, it is advisable to notify your friends and family so that they are aware of people who want to impersonate you on your social networks. This is why it is also advisable to change all passwords, including those for email and social networks.

If you have Yape with ID, you can block your account entering here. If you have problems deleting your account or if you see operations in your movements that you did not make, contact them at WhatsApp +51 939 339 299.

Safety Tips for Yape and Plin

• Keep in mind that these digital wallets do not send links, do not ask for passwords or personal information by call, text messages or email.
• Always validate that the payment is in the movement list or that the balance has increased, especially in business cases, review it before delivering the order or concluding the service. It may take a minute, but it will allow us to ensure that the movement was carried out correctly, thus preventing and avoiding falling into scams.
• Activate alert notifications when receiving a new transfer. You can do it from your cell phone.

What you should not do in Yape to protect your account?

• Do not share your authentication code on Yape.
• Do not share your confidential data such as ID number or secret keys.
• Do not show your Yape balance or your savings accounts.
• Do not enter links that you receive by SMS or email to ‘update your data’ in the name of Yape. We will never ask you for confidential information.
• Do not connect to public WiFi networks when using the app.