The Supervisory Agency for Private Investment in Telecommunications (Osiptel) declared unfounded the Appeal for Reconsideration presented in 2020 by the Telefónica company against the Resolution No. 314-2020-GG / OSIPTEL, that imposed four fines for 266.20 tributary tax units (UIT), equivalent to S / 1 million 171 thousand 280, for the commission of “serious” infractions in the General Regulation of Quality of Public Telecommunications Services.
This, after the Spanish capital company did not comply with the commitments to improve the Quality of Service Coverage (CCS) indicator or with the commitment to improve the Voice Quality (CV) indicator in 2018.
The Resolution of the Board of Directors No. 234-2021-CD / OSIPTEL It expressly points out that the Telefónica company would have failed to comply with the commitment to improve the CCS indicator presented for the San Juan de la Virgen and La Peca populated centers, during the second half of 2018.
In addition, Telefónica would have failed to comply with the commitments to improve the CV indicator presented for the Chacas and Carmen Alto populated centers, verified in the second half of this year.
All with fines of 51 UIT each, with the exception of the violation for not complying with the CCS indicators in La Peca, which monopolizes a sanction of 113.2 UIT.
The present resolution of Osiptel exhausts the administrative route, not proceeding any recourse in this way. The next step for the company would be prosecution. The document bears the signature of the organism’s head, Rafael Muente.
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