If you miss your flight, of the total value you paid for the ticket, between 60% and 80% is what you can recover, as long as the terms of the ticket price indicate that a refund is possible. What they do not return corresponds to airport fees and charges.

General Manager of Ian Travel, Ian Loaiza, points out that refunds will depend on each airline and therefore these percentages will vary; while Nactur sales agent, Rosalin Benavides, explains that, in order to get a refund for the ticket, at the time of purchase, it is important to check whether the tariff conditions state that it is refundable.

As an example, he states that with a Guayaquil-Miami ticket, if the fare was refunded and the ticket cost $800, it would set you back about $450 or $500.

Traveling with an extra bag costs between $45 and $190, how much can an international flight cost for extra services?

Another situation that can happen to a traveler is that they can miss their outbound flight and still travel the next day or two; and in order not to lose your refund, according to Loaiza, you have to pay a penalty that would range from $180 to $250, depending on the airline.

It should also be taken into account whether the price has changed: if when you bought the ticket it was 500 USD, but since you could not travel for the initial date, but two days later, and in that period it no longer costs 500 USD, but 700 USD, then you have to pay a penalty plus a $200 change fee for the new date, he explains.

What happens if you buy a ticket in promotions and did not board?

If you bought a ticket in a promotion and did not board, you lose the ticket; This is because usually the cheapest and most promotional prices do not apply refunds, and if you want to change it must be before the date; Otherwise, you will lose it permanently. “What could be done in the event that you have a trip with a promotion and you get sick or something, in general, we fill in what is a change of date and preferences before the trip. If you do not announce that you will not travel, and the price is promotional, you lose everything; these are the policies of almost all airlines,” says Loaiza.

Benavides agrees with that sentiment, indicating that the cheapest and promotional prices are “usually irreplaceable, non-refundable.”

Which destinations will be cheaper to travel to with the Eco Delta tariff discount?

In the regular tariff, Loaiza points out that almost all changes can be made, even after the trip. “It is always recommended that if you do not intend to travel, you notify the cancellation of your booking or indicate to the airline that you are not traveling so that you can use it up to a year (later).”

Is there a difference in costs between purchasing through search engines, airline websites and travel agencies?

Benavides points out that it depends, because sometimes the prices on the Internet are “a little cheaper”, but “the problem with the Internet is that it doesn’t inform anything”, and by that he means whether the flight was canceled or the flight was delayed. “What we do is provide services, which is $40,” he says. Loaiza agrees with this last part, adding that they help with applydate change and call the airline.

“I have had cases of travelers who bought to go to Europe, but when buying online they bought the cheapest price and stopped in Miami in the United States, but they did not have an American visa…” says Loaiza.