When you take money out of ATM of the bank, usually does not think that something could go wrong. The worst thing could be that there are no bills of the amount you require. But have you ever thought about what would happen if on one occasion the ATM gave you a counterfeit bill? For this reason, and so that you are prepared, in this note we will tell you who to go to, what the procedure is, who to complain to and everything you must take into account to deal with this problem.
What to do if I receive counterfeit bills from the ATM?
If a ATM has given you a counterfeit billyou should know that you can claim before a bank. However, you have to follow these steps:
- If you have received a counterfeit bill from an ATM, try to keep the voucher that is given to you in the transaction.
- Make a copy of the fake bill they gave you.
- Submit your claim with these elements to the bank where the incident happened.
Thus, the bank will be obliged to proceed with what is known as a Cash register. This will be done based on the date you made the transaction and the currency that was requested. Remember that this will also use the records of the video camera where you made the transaction to be able to corroborate your version.
How to recognize a counterfeit bill?
He Central Reserve Bank From Peru (BCRP) promotes a method to recognize fake currency called “touch, look, turn”. This consists of the following:
- “Touch”. The texture of the note could reveal that it is counterfeit. Authentic banknotes are made of 100% cotton, unlike counterfeit banknotes, which are usually made of bond paper.
- “Look”. Holding the bill up to the light allows you to verify some security elements, such as the watermark, which is not printed, and when examining it, light and dark parts can be noticed.
- “turn”. This action allows a detailed appreciation of the moving elements that are included in the security thread. Likewise, it allows observing the color change in the various denominations.
Source: Larepublica
Alia is a professional author and journalist, working at 247 news agency. She writes on various topics from economy news to general interest pieces, providing readers with relevant and informative content. With years of experience, she brings a unique perspective and in-depth analysis to her work.
