He National Institute for the Defense of Competition and the Protection of Intellectual Property (Indecopi) reported through his Inspection Directorate, who will investigate the company Cencosud Retail Peru SAto which it belongs Meter, in order to protect the rights of consumers. This after the presence of rats inside the sausages in a branch of the well-known supermarket in the shopping center became viral. South Lima Square of Chorrillos.
What was Indecopi’s first message regarding what happened?
On the other hand, according to their statement, they asked the Chorrillos District Municipality to verify the health conditions in the establishment and, in addition, they reminded the suppliers that they must offer the products and services in healthy conditions. They also pointed out that the fact that they have the documentation that authorizes them to offer these products does not mean that they have no responsibility towards the client.
“In this sense, given the natural phenomena that the country is facing, suppliers are urged to implement the necessary measures to guarantee that products and services are provided in an ideal manner in the face of situations that could be triggered as a result of these” , specified Indecopi.
The agency reaffirmed its commitment to the safety and health of consumers, and maintained that it will remain vigilant in the event of any similar incident that occurs.
How to make a claim before Indecopi?
You can report any incident or problem virtually at the following link: https://enlinea.indecopi.gob.pe or by email (sacreclamo@indecopi.gob.pe) and by phone (01) 224-7777 to Lime and 0800-4-4040 from regions.
Source: Larepublica
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