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Claro warns of delays in shipments of purchases to Lima and provinces due to transport stoppage

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The mobile phone company Of course announced the closure of its Customer Service Centers (CAC) on Metropolitan Lima and the Callao due to the curfew decreed by the Government throughout Tuesday, April 5; Likewise, he warned that shipments of equipment purchases made by his virtual store or by telephone to Lima and provinces could experience delays or rescheduling due to the blockade of roads caused by the strike of carriers.

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The company called on its customers to use digital channels such as Mi Claro and Smart Home.

“Our call centers will serve as usual, but depending on the volume of calls, there could be delays in service,” the firm commented.

In this line, they specified that being a public service company, their technical support or breakdown crews will continue to attend to incident reports. On the other hand, the installations of new fixed services scheduled for today could be affected.

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“We regret the discomfort that these inconveniences could cause and we hope for your understanding,” he concluded.

Source: Larepublica

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