Failure after failure. Problems with the Internet and telephone connections, incl. in Orange, Play and UPC

One of the readers reported to us problems with the telephone connection. Conversations either breaks off, or there is a problem at all to call the other person. There are also problems with the operation of network communicators. The problem is also evidenced by the higher number of reports on the Downdetector.pl portal, where you can report it.

Internet and telephone failure

Data from Downdetector.pl shows that basically everyone has a higher than standard problem with operation. The exception may be T-Mobile, where the number of reported failures is only slightly higher than the daily average. Other service providers exceed it several times.

Internet problems have been reported by clients in recent hours, incl. , Play, Plus, Vectra, Netia, Multimedia, Cyfrowy Polsat or UPC. At the same time, failures also affect digital service providers, including Microsoft Teams and Messenger, and even Google, mBank or HBO Go and OLX.

More information from the country on

For some vendors, Downdetector.pl displays a message stating that there are no problems. However, this is not in line with the number of cases reported compared to the daily average. So we refer to the number of reports relative to this average instead of the text message of the page.

What is the cause of the problems?

None of the companies informed about the problems, their nature and cause. We asked a few of them for clarification, and when we get the answer, we will attach it to this article.

Orange told us that more reports they are getting are related to power failures that have caused very high winds. “We apologize to the customers for the inconvenience,” the spokesman said.

However, it can be expected that the guilty is at night from Wednesday to Thursday. With it, storms began, intense snowfall and strong pressure fluctuations. The strong wind caused numerous damages. Information about fallen trees, broken power lines, broken roofs and power cuts is coming from many regions. Firefighters intervened over 1.4 thousand. times, and 324 thousand. households lost access to electricity.