From this morning, entrepreneurs and others have been unsuccessfully trying to call the government hotline, which is to explain the changes introduced by. Unfortunately, many people cannot contact consultants. The reason is supposed to be the small number of people who are involved in the work of the hotline.
Helpline on the Polish Deal. The average waiting time for a connection is 10 minutes
According to the .pl portal, only five consultants from the Ministry of Development and Technology and a dozen or so people employed by the Ministry of Finance answer the questions of the callers. Journalists also show that the hotline is blocked with slightly more than 100 incoming calls.
In the morning, Deputy Minister of Development, Olga Semeniuk, who is co-responsible for the operation of the helpline, said in an interview with WP.pl that “it is not that the helpline does not work”. The politician assured that Tuesday’s report showed that the waiting time for a connection was about 10 minutes and added that after “a moment of patience”, it would be possible to establish a connection with the hotline.
Read more like this
The words of the deputy minister were decided by journalists who did not make any of the 20 calls made between 10 and 12. “After one ring, it was broken. The connection with the hotline was successful only once, just before 1:00 pm” – we read on the website.
The Polish Deal hotline operates under the number 22 765 64 64. According to the government’s assurances, consultants are able to answer all questions related to tax changes introduced by the Polish Deal.
Source: Gazeta
Ricardo is a renowned author and journalist, known for his exceptional writing on top-news stories. He currently works as a writer at the 247 News Agency, where he is known for his ability to deliver breaking news and insightful analysis on the most pressing issues of the day.
