Google has announced the availability of a Google Drive file recovery toola service for users who have experienced an outage where some of their content was automatically deleted from their storage.
At the end of November last year, Google announced that it had started an investigation to determine the cause of this problem.who removed this content without notice to show only the details stored months earlier Europe Press.
Among those affected is a user who shared the issue on Google Drive’s Help page, where he reported that his storage unit “returned to its original state in May 2023.”
Other users reported that Google Drive lost their files with the platform update and they did the same They had found errors in syncing these documents and images.
The company then opened an investigation to determine the cause of the problem, which it managed to solve with the launch of a tool capable of recovering these files and available for the desktop version.
To use it, you’ll need to download the latest version of Drive for desktop (85.0.13.0 or later), available for Windows and MacOS. Once installed, you will need to click on the Drive button and hold down the ‘Shift’ key when you click on ‘Settings’.
Once you open this other tab, you’ll need to choose “Restore Backups.” The system then sends several notifications to indicate that the file recovery has started or completed.
Once you complete this process, a new folder will appear on the desktop with the unsynchronized files called ‘Google Drive recovery‘, as the company stated on its support page. (JO)
Source: Eluniverso
Mabel is a talented author and journalist with a passion for all things technology. As an experienced writer for the 247 News Agency, she has established a reputation for her in-depth reporting and expert analysis on the latest developments in the tech industry.
