10 wasn’t very popular when it was released. To change this, Windows decided to make it available for free, but only as an update for people who had already purchased Windows 7 and 8. It was possible to gain access to Windows 11 in the same way. People who have recently decided to do so, however, are having problems with an expiring license, which means they cannot use the computers.
Some people who obtained a license for the last two systems through a free update from Windows 7 and 8 lose it when they try to replace the motherboard or update the BIOS. After these actions, they receive a message that the license has expired. The journalist replaced the motherboard on which he had Windows 11 installed. When he tried to activate the system on the new device using the key assigned to his Microsoft account, he learned that his license was inactive. So he had to buy Windows 11 again.
There are more such people. A reader of The Verge had a similar problem and contacted customer service. He was informed there that Microsoft no longer supported Windows 7 product keys, so they could not continue his license for Windows 10 Pro. Customer service also confirmed that replacing the hardware does not violate the license, so it should not be revoked or changed.
Microsoft is aware of the problem and is working to fix it
However, The Verge did not abandon the topic and decided to ask the source. Bill Babonas, general product manager for Windows, said that Microsoft is aware of the problem and is investigating the issue. Unfortunately, he directed customers to customer service, which, as we know from the previous paragraphs, cannot do much in this matter.
Source: Gazeta
Mabel is a talented author and journalist with a passion for all things technology. As an experienced writer for the 247 News Agency, she has established a reputation for her in-depth reporting and expert analysis on the latest developments in the tech industry.
