Netflix sent you such an email?  Be careful, this may be an attempt to extort money

Netflix sent you such an email? Be careful, this may be an attempt to extort money

If you received an “unable to authorize payment” email that purports to be from Netflix, it’s probably a scam. Experts warn against a phishing campaign targeting users of a popular streaming platform.

The CERT Polska team warns against a new phishing campaign targeting Netflix users. These are mass e-mails about alleged non-payment of subscription fees.

We warn against an email campaign targeting @NetflixPL customers. The alleged inability to authorize payments, which is supposed to lead to account suspension, is an opportunity to steal your data. This time the targets are the website login and password and credit card information

– informs CERT on the X portal (hereinafter Twitter).

The possible interception of this data by cybercriminals may enable them, for example, to log into our bank account or use a payment card. Therefore, it is best to delete such suspicious e-mails immediately and block the address from which they are sent.

If we are really not sure whether our payment card details are up to date or whether there were any problems with processing the payment, we can always log in to our Netflix account and check this information in the “Account” tab.

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Netflix warns: We do not send such messages

Netflix itself also warns users against phishing scams and suspicious emails and text messages allegedly sent by the company.

If you received an email or text message asking for your Netflix email address, phone number, password, or payment method, it probably isn’t from Netflix.

How can I tell if an email or text message was actually sent from Netflix?

Netflix never asks us for personal information via email or text message. This applies to the following information:

  • credit and debit card numbers,
  • bank account details,
  • Netflix passwords.

We will never ask you to pay through a third party site or service

– explains the company.

If an SMS or email refers to a URL you don’t recognize, do not click on the link. If you have already done this, do not enter any information on the page that appears.

But what should we do if we clicked on a suspicious link and/or provided personal data? Then you should immediately change your password for Netflix and other websites and apps that used the same email and password combination. If we have provided payment information, please contact your bank to block the payment card or the entire account.

Netflix also encourages you to forward any suspicious messages to: phishing@netflix.com.

Source: Gazeta

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