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Tag: Consumer Protection and Defense Code

More than 60% of failures to comply with tax relief are unknown to the user

More than 60% of failures to comply with tax relief are unknown to the user More than 60% of failures to comply with tax relief are unknown to the user

The insurance sector, according to Indecopi figures, reports a total of 4,518 claims concluded between 2022 and September of this year. The most common violations are lack of suitability, refusal to comply with coverage, coercive business methods, and failure to respond to a claim request. In this sense, one of the most serious complaints is […]

Is it legal to charge a 5% fee on purchases paid by credit card?

Is it legal to charge a 5% fee on purchases paid by credit card? Is it legal to charge a 5% fee on purchases paid by credit card?

Warehouses, stores and business premises have been implementing the possibility for customers to pay by credit card instead of cash. Although this facilitates the transactions of buy and sellmany times when users approach to make the payment they are asked that the additional chargewhich involves using digital media, is assumed by themselves. Thus, buyers should […]

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