For settlement, residential customers need to pay a 10% down payment. If they are elderly or disabled, 5%.
Until December 31, 2021, the payment agreements for residential customers of the National Electricity Corporation (CNEL) are extended or extended, announces the public company that provides electric power service in Ecuador.
“With the flexibility in payment agreements, residential customers only need a 10% down payment; and users who have a rate (for) Third Age and Disability, 5%. Additionally, they must present the citizenship card or passport of the owner of the service. The deferral will be up to 36 months, ”the state entity stated in a statement.
And he adds that to date 46,412 payment agreements have been made and that this has allowed raising more than 15 million dollars in the business units Guayaquil, Guayas-Los Ríos, Los Ríos, Esmeraldas, El Oro, Milagro, Santa Elena, Manabí, Santo Domingo, Bolívar and Sucumbíos.
Citizens in a hurry to make an agreement to pay for electricity bills and avoid interruption of the service that exceeds 2,000 daily cuts in Guayaquil
At the national level, 141 CNEL agencies are enabled for users to also carry out their procedures. And there are more than 15,400 payment points where users can cancel the value of the electricity bills.
There are also digital channels for inquiries such as email: centrodecontacto@cnel.gob.ec and CNEL EP applications for IOS and Android, in addition to social networks on Twitter @servicioscnelep and @CNEL_EP.
Another form of contact is by calling the number 1800-263537, cites the agency. (I)
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