How was it at the beginning of the year? Have you already paid income tax, property payments, vehicle registration and more? I have to admit that the month of January is not my favorite because various procedures choke my time, divide it and make me think: how did we get to this?

Tax calendar 2024: these are the applications and supplements that must be submitted to SRI in January

The procedure is the smallest unit of institutional management. As the book The End of the Eternal Procedure, written by Benjamin Roseth, Ángela Reyes and Carlos Santiso, says. The sad thing in Latin America is that procedures increase time and reduce productivity. It is estimated that a Latin American citizen invests at least one week a year in the proceedings. Because part of the problem is institutional dynamics, in which each instance requires a set of requirements that the other does not.

A very strange phenomenon also happens, there are people who get to a position and the first thing they do is add a process and a format to get something done. Why does the new government not reduce the processes? I guess they want us to remember them for making our lives miserable.

This Saturday, January 27, nine parent agencies will work in shifts to issue passports

With the advent of digitization, it is expected to connect instances and access information with one click. However, even though digital repositories are overflowing with data, they are required to print, sign and certify the same document, the digital version of which already exists. Thus, digitization has in some cases only doubled the bureaucracy.

But in corrupt societies, digitization is not enough because there is always someone who doubts the information. Thus, together with digital systems, cybercrime grew, and the shadows of uncertainty hover over the files that rest in the cloud. Fear is driving companies and institutions to hire chief security officers and retain physical file custodians.

(…) it is necessary to digitize and homogenize processes, and reduce steps and requirements.

In addition, we have a significant population in Latin America that does not have the skills to access digital paperwork. Therefore, digitization is only one of the options for reducing the time spent on procedures. Political will and technical support are needed to organize the bureaucracy, connect and reduce requirements.

In their desire to connect, some organizations have been encouraged to share common tools. However, if the tools only digitize the process and do not reduce the processes, it is not an effective way; In fact, it will be more expensive because they will have to pay to create or extend the service of the tool and invest time in training users. Therefore, it is necessary to digitize and homogenize processes, but also to reduce steps and requirements.

The land administration will take care of legalization and legalization procedures in Tenguel Parish

Also to optimize time, it is necessary to analyze whether the forms are in a friendly language. If the forms are extensive or written in a way that is foreign to the environment, it will be difficult to fill them in and thus discourage the population from using public and private services. It’s time to speed up the world and reduce paperwork! (OR)