The psychologist revealed the secrets of effective communication

Any communication implies a goal – an exchange of views, a pleasant pastime, or the achievement of agreements. But in order to reach the goal, you need to make some efforts. In a conversation with Vechernyaya Moskva, Denis Khakimov, a specialist of the Moscow psychological assistance service for the population, revealed the methods of effective communication.

He recalled that each person has his own worldview and his own life motives, and therefore it is worth considering that there are always people who fundamentally do not want to hear anyone but themselves.

“You need to be prepared for this and accept that not every contradiction can be resolved,” Khakimov added.

So, he advised to try to understand the position of the other person. To find common ground, we need to hear someone else’s opinion on any issue, to catch the significance of what the interlocutor is trying to convey. Everyone has their own attitudes and stereotypes of thinking – this helps to live, adhering to a line of behavior that is clear to us, the expert noted. If it comes to the desire to reach some agreements, treat the other side as impartially as possible.

It is also worth being specific and listening to the interlocutor. This will help reduce misunderstandings and understand the mood of the interlocutor for the conversation. Having expressed your thought, let the person with whom you are building a dialogue speak out. Such a process will help to reveal the inner fullness of a person and give an understanding of what terms and categories he thinks.

To position the interlocutor for further dialogue, ask him questions and show interest in the conversation.

You can also use paraphrasing or summarizing – this will show that you are listening to the person with attention and are open to further interaction with him.

The expert also noted that it is important to find positive moments in the dialogue and maintain non-verbal communication. Eye contact, open posture, cheering nods – all this plays a significant role in the conversation. If a person has his arms crossed on his chest, and his eyes run or look to the side, this causes alertness and distrust. You can also work on your speech: clear articulation and a calm voice will benefit the conversation.

Finally, he advised looking for compromises. Don’t ignore other people and don’t put yourself in a vulnerable position. In the first case, you can spoil the relationship and block communication channels, and in the second case, you yourself will be subjected to negative feelings and irritation.