With the early arrival of Christmas, millions of people pack their suitcases and schedule their respective flights to return to the homes that saw them grow up and enjoy this emotional time in the company of their family.
Avianca will resume flights between Guayaquil and Lima
However, during this season, airlines often present delays due to travel demand and even cancel takeoffs due to weather problems in some countries. For this reason, we present the tips that you can apply if this happens to you.
What to do if the flight is delayed or canceled
flight cancellation
Travelers have the right to reschedule their flight and a refund that, depending on the airline, can be paid with money or through services, as indicated by El Tiempo.
In the event that the user must pay the cancellation expenses, despite having a confirmed reservation and without the possibility of refunding his money, the company is obliged to pay the passenger’s lodging if he is not in his city of residence. home.
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flight delays
Each airport has its own waiting times that sometimes cause flight delays. In this sense, it is the user’s decision to remain in the air terminal or suspend their trip.
If the takeoff is postponed for meteorological reasons, the airline is responsible for relocating the passenger to another flight at no additional cost.
Of course, this option is left to the user’s consideration and, if he rejects it, he must bear the costs involved in changing the ticket.
In the case of Avianca, cancellations are compensated with a document that is exchanged with services, through a call center or a sales office. For its part, Latam affirms that the passenger can advance their flight seven days or postpone it for 15 days without a fine.
The recommendation is that you study the conditions of the airline you hire to know in advance your alternatives if there are problems with your trip.
(YO)
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Source: Eluniverso
Paul is a talented author and journalist with a passion for entertainment and general news. He currently works as a writer at the 247 News Agency, where he has established herself as a respected voice in the industry.
