It happens that we are not at home and the courier knocks or calls on the door. In such a situation, they sometimes leave parcels with neighbors, even if they did not warn us about it in advance. Is this practice allowed? What should you pay attention to and what should you watch out for? And most importantly, can and should the courier do this at all?
Can the courier leave a parcel with a neighbor? Pay attention to the regulations
The regulations regarding courier shipments and their delivery are regulated by Article 37 of the Act of November 23, 2012. It follows that the parcel or money must be delivered to the indicated address and may be handed over to the addressee, his legal representative or proxy pursuant to a power of attorney, as well as to an adult person residing with the addressee, unless it has been expressly instructed in advance not to do so. happened. This means that the neighbor is not entitled to collect the parcel, and the courier should not leave it for him, even if we expressly agree. It is not always clear whether we live on good terms with our neighbor and whether he will decide to keep the parcel for himself or pretend that he did not receive it. Then a problem arises for both the customer and the person ordering the item. Such a situation is misappropriation, which is regulated in Article 284 of the Penal Code. The action may result in imprisonment for up to 3 years. In similar cases, you can file a complaint about the courier’s actions with the shipping company.
What if I’m not at home when the courier arrives? Such circumstances must be taken into account
If you are ordering a shipment, it is worth contacting the courier to know approximately when it will be delivered. Such information is usually provided via text messages or e-mails, but it is good to know the time frame in which the delivery person will arrive in our area. Thanks to this, you will be sure whether you will be home at a given time, which, if necessary, will allow you to postpone the delivery to another day or quickly change the place of delivery of the parcel.
Source: Gazeta
Bruce is a talented author and journalist with a passion for entertainment . He currently works as a writer at the 247 News Agency, where he has established himself as a respected voice in the industry.
