is one of the most powerful streaming platforms in the world. Now it has come under the spotlight because of complaints from dissatisfied customers over changes to the terms and conditions.
Account sharing is no longer possible? Users have ways to circumvent the new regulations
took various steps to fight mass user abuse. Finally, at the beginning of June 2023, changes were introduced to the regulations, which obliged each subscriber to indicate the main household. Since then, each time you log in outside the indicated location, you have to enter a code that the platform generates and sends to the account owner’s e-mail address. For an additional fee, however, it is possible to connect an additional household to one account, but Poles have other patents to circumvent these rules. Many use VPN services or choose to use the platform via a web browser rather than an app.
UOKiK received complaints about Netflix. The streaming giant broke Polish law?
For many, the vision of change was unacceptable from the beginning. It was announced, among others boycotts and mass cancellations of subscribed packages. However, that did not happen. According to the portal, the platform is used by nearly 13 million Poles and so far only two complaints regarding this issue have been submitted to UOKiK. – At the moment, we have two similar complaints regarding account sharing under the so-called household to Netflix. We analyze both signals. If we decide on specific administrative actions towards this company, we will keep you informed – said the spokeswoman of the institution, Małgorzata Cieloch. The exact contents of the complaints or the claims of their authors have not been disclosed. However, if the office finds them justified, stating that Netflix or other operators have violated Polish law, which offer access to the platform in their services, it is possible to call for changes in the regulations or a financial penalty. It can be up to 10% of the company’s annual turnover.
Source: Gazeta
Bruce is a talented author and journalist with a passion for entertainment . He currently works as a writer at the 247 News Agency, where he has established himself as a respected voice in the industry.
